LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Department Supervisor
Please provide a type of job or location to search!
SEARCH

Department Supervisor Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DEPARTMENT SUPERVISOR
Summary
Skills
  • Attention to detail
  • Maintenance and repair
  • Cart collection and return
  • Organization
  • Guest service
  • Resolution-oriented
  • Fluent in hindi
  • Fluent in English
  • Detail-oriented
  • High-energy attitude
  • Strong communication skills
  • Superb sales professional
  • Effective team player
  • Store maintenance
  • Superior organization skills
  • Organized
  • Cheerful and energetic
  • Superior communication skills
Experience
Department Supervisor | 05/2016 to CurrentHomedepot - San Mateo, CA
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Put together store's large displays.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Maintained all merchandising standards by building attractive displays and monitoring inventory levels.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Ensured merchandise was fully stocked, store was organized and customers were satisfied.
  • Trained and mentored new associates on department policies and procedures.
  • Managed cash register, refunds and returns.
Customer Service Associate | 01/2013 to 05/2016Homedepot - San Mateo, CA
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Prepared, completed and processed customer account forms and database changes.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
Cashier | 09/2012 to 01/2013Homedepot - San Mateo, CA
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsellable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshoot and resolved issues with cash registers, card scanners and printers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Processed returned items in accordance with store policy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Cart Attendant | 09/2012 to 11/2012Homedepot - San Mateo, CA
  • Retrieved carts from docking areas in retail parking lots.
  • Organized carts in bay after returning from parking lot.
  • Collected shopping carts and baskets from inside and outside store.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Backed up cashier staff to process customer orders and payments.
  • Stocked displays with new and transferred merchandise.
  • Greeted guests with friendliness and professionalism.
Education and Training
Aragon High School - - San Mateo,CA | | High School Diploma05/2011
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Homedepot

School Attended

  • Aragon High School

Job Titles Held:

  • Department Supervisor
  • Customer Service Associate
  • Cashier
  • Cart Attendant

Degrees

  • Aragon High School - San Mateo , CA | High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Department-Supervisor-resume-sample

Department Supervisor

Kohl's

San Marcos, California

Department-Supervisor-resume-sample

Department Supervisor

New Life Thrift

Glenside, Pennsylvania

Department-Supervisor-resume-sample

Department Supervisor

Door Components " Hollow Metal On Demand "

Moreno Valley, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.