Department Supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Process and Procedure Development
  • Stock Management
  • Decision Making
  • Microsoft Office
  • Computer Proficiency
  • Merchandise Quality Assurance
  • Team Building and Motivation
  • Retail Operations
  • Inventory Management
  • Health and Safety Procedures
  • Delegation and Supervision
  • Staff Coaching and Training
  • Merchandise Promotion and Display
  • Reporting and Performance Analysis
  • Customer Service Management
  • Customer Relations
  • Leadership Skills
  • Social Perceptiveness
  • Product Sales
  • Administrative Documentation
  • Business Acumen
  • Store Reset and Recovery
  • Critical Thinking
  • Multitasking and Prioritizing
  • Service Oriented
  • Problem Anticipation and Resolution
  • Retail Industry Experience
  • Willingness to Learn
  • Employee Training
  • Systems Assessment and Improvement
  • Business Development
  • Superior Work Ethic
  • Departmental Procedures
  • Policy Enforcement
  • Regulatory and Legal Compliance
  • Persuasive Negotiation
  • Relationship Building
Department Supervisor, 04/2017 to 01/2018
Rooms To GoFriendswood, TX,
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Supervised 14 employees in department and delegated each one with tasks and responsibilities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Trained and mentored new associates on department policies and procedures.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Put together store's large displays.
  • Organized and completed weekly schedules to ensure each shift was adequately covered.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
Senior Regulatory Affairs Specialist, 02/2011 to 03/2016
Johnson & JohnsonArlington, TX,
  • Produced and filed applications and related documentation for regulatory procedures.
  • Evaluated Drilling operations to determine compliance with statutes.
  • Observed and monitored contracts with outside suppliers to deliver regulatory support.
  • Guided negotiations with regulatory authorities to gain approvals.
  • Managed upkeep of regulatory electronic and hard copy filing systems and archives.
  • Oversaw and coordinated development of annual reports.
  • Enforced regulatory affairs department compliance with agency requirements.
  • Addressed non-conformances and change controls to offer regulatory affairs updates to QA metrics.
  • Monitored regulatory change required by new and revised laws and regulations, communicating complex protocols and determining operational impacts.
  • Gathered and analyzed scientific data to formulate explanations and arguments for regulatory authorities.
  • Managed regulatory change required by new and revised laws and regulations, communicating complex requirements and identifying operational impacts.
  • Submitted [Type] applications and amendments to regulatory agencies.
  • Supported diverse areas of regulatory responsibility by [Action].
  • Updated in-depth trackers of approvals and submissions.
  • Established and oversaw regulatory procedures.
Engineering Technologist, 03/1990 to 03/2010
Leidos Holdings Inc.Millington, TN,
  • Performed basic calculations and tabulations of technical data.
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Created sketches and marked up drawings to show changes occurred.
  • Used equipment, techniques and tools for task completion.
  • Reviewed designs for compliance with current industry practices and field conditions.
  • Maintained safety by verifying compliance and assuring proper factory testing.
  • Improved and refined methods, process steps or procedures and implemented changes.
  • Drafted calibrating and operating procedures based upon knowledge of product and testing equipment.
  • Provided technical direction and training to other technologists.
  • Assisted supervisor with assigning jobs to production personnel to meet production schedules.
  • Produced and maintained accurate design documentation.
  • Supported activities to maintain equipment in reliable condition.
  • Gathered data from multiple sources to evaluate problems, determine trends and diagnose issues.
  • Supported continuous improvement efforts to achieve company goals.
  • Executed root cause analysis to improve yield and reliability.
  • Utilized CAD software to create models and drawings of tooling or machine parts.
  • Gathered and evaluated data for validity, accuracy and completeness.
  • Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
  • Prepared and participated in project design reviews.
  • Used variety of contracting processes to provide engineering oversight for construction, architecture or engineering contracts.
  • Liaised with staff to develop technical plans or coordinate progress of projects using automated information systems.
  • Organized, analyzed and prepared technical data reports.
Sergeant of Marines, 09/1980 to 12/1990
United States Marine CorpsCity, STATE,
  • Managed administrative needs of group, including recordkeeping and report writing, with personnel.
  • Prepared, planned for and coordinated execution of support to aid individuals.
  • Trained and mentored staff on correct procedures to maximize efficiency.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Collaborated with divisional commanders to maintain consistency in all operations.
  • Training Platoon Sergeant.
  • Military Personnel Orders Writing Chief.
  • Granted Final Top Secret Security Clearance based on SBI.
Education and Training
: Military Courses., Expected in 01/1992
Marine Corps University - Quantico, VA
: Business Administration And Management, Expected in 03/1983
Northern Virginia Community College - Annandale, VA
: Business Administration And Management, Expected in 06/1982
East Carolina University - Greenville, NC

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Resume Overview

School Attended

  • Marine Corps University
  • Northern Virginia Community College
  • East Carolina University

Job Titles Held:

  • Department Supervisor
  • Senior Regulatory Affairs Specialist
  • Engineering Technologist
  • Sergeant of Marines


  • Some College (No Degree)
  • Some College (No Degree)

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