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Department Supervisor Resume Example

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DEPARTMENT SUPERVISOR
Summary
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
Highlights
  • TABC Certified
  • Computer Applications
  • Word
  • Excel
  • PowerPoint
  • Microsoft Office Expert
  • Access
  • 10- Key Punch
  • Cash Handling
  • Accounting Familiarity
  • Payroll
  • Hospitality Background
  • Food Preparation
Accomplishments

I was awarded Employee of the month

Experience
Department Supervisor05/2014 to 11/2014Toys R UsHouston, Tx
  • Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.
  • Is accountable for ensuring all operational standards are achieved.
  • Assists in the training and retention of store staff in sales to deliver exemplary customer service and meet sales goals.
  • Executes flawless store visual presentation by maintaining visual and store housekeeping standards.
  • Develops collaborative team relationship with Store Management and other store team members.
Administrative Assistant/ Manager03/2012 to 03/2014Unick Touch CleaningHouston, Tx
  • Excellent customer service skills
  • Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage
  • Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices
  • Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
  • Scheduling and coordinating meetings, interviews, events and other similar activities
  • Sending out and receiving mail and packages Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Data entry using 10-key keypad
  • Sending taxes Managing files Address all employees concerns in accordance with company policies and government regulations
  • Research and the identification of key data sources Prepare and distribute payroll for staff Performing multifaceted general office support Preparing meeting minutes, meeting notes and internal support materials.
  • Sending and receiving forms for the company.
Front Desk/ Night Auditor06/2012 to 06/2013Days Inn & SuitesStafford, TX
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Plan, schedule or supervise the work of other employees.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Review accounts and charges with guests during the check out process.
  • Record guest comments or complaints, referring customers to managers as necessary.
Sales Manager04/2012 to 04/2013K-1 Beauty SupplyStafford, TX
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.Prepare and distribute payroll for staff Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Prepare budgets and approve budget expenditures.
Teacher's Aide02/2011 to 02/2012Tamara's DaycareHouston, Tx
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children's emotional and social development, encouraging understanding of others and positive self-concept's.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Help children with homework and school work.
  • Sterilize bottles and prepare formulas.
Education
High School DiplomaJune 2006Spring High SchoolSpring, Tx, USA
Associate of Science: Human Resource Management2016Houston Community CollegeHouston, Tx, USA

Human Resource Management

Skills

10-key, 10- Key Punch, Accounting, administrative, advertising, basic, bookkeeping, budgets, budget, business correspondence, Cash Handling, commodities, Computer Applications, concept, credit, Excellent customer service, customer service, Data entry, driving, editing, financial, focus, forms, functional, general office, government, drawing, inventory, logistics, notes, Managing, materials, meetings, Access, Excel, mail, Microsoft Office, Outlook, PowerPoint, Word, painting, Payroll, personnel, policies, Read, real estate, receiving, Research, sales, Scheduling, shipping, supervision, taxes, telephone, phone

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Resume Overview

Companies Worked For:

  • Toys R Us
  • Unick Touch Cleaning
  • Days Inn & Suites
  • K-1 Beauty Supply
  • Tamara's Daycare

School Attended

  • Spring High School
  • Houston Community College

Job Titles Held:

  • Department Supervisor
  • Administrative Assistant/ Manager
  • Front Desk/ Night Auditor
  • Sales Manager
  • Teacher's Aide

Degrees

  • High School Diploma June 2006
    Associate of Science : Human Resource Management 2016

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