Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing experience to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Proven leader and analytical problem-solver adapt at team building and results.

Skills
  • Relationship building and management
  • Team leadership and coaching
  • Maximizing profitability
  • Order management
  • Operations
  • POS systems
  • Goals and performance
  • Team Building
  • Financial operations management
  • Staff Management
  • Customer Relations
  • Training and mentoring
  • Staff training and development
Education
Xavier University Cincinnati, OH Expected in Towards Bachelor of Business : Business Management - GPA :
University of Cincinnati Cincinnati, OH Expected in Towards Liberal Arts Degree : Accounting - GPA :
Hilliard High School Columbus, OH Expected in High School Diploma : - GPA :
Work History
Alex And Ani - Department Store Manager
Las Vegas, NV, 08/2020 - Current
  • Responsible for Engaging customers and providing a quality shopping experience, and ensuring store associates provide quality customer service.
  • Strategically merchandise and utilize company guidelines to defined merchandising practices.
  • Ensure store presentation standards are achieved and maintained.
  • Work as KCM or Manager on Duty as required.
  • Communicate pricing and/or inventory issues to the senior team.
  • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position.
  • Reports include but are not limited to the following: Profit Los statements (P&L) Category Performance Report (CPR) Business Analysis Tool Report (BAT) Store Purchase Order Analysis Report (STPOA) Store Price Change Report (STPRC).
  • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory.
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency.
  • Train, develop, supervise and define workload of store associates as appropriate.
  • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
  • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
  • Responsible for associate development and focus on building a high performing team within the department to drive top- line sales and ensure the overall success of the store.
Alex And Ani - Store Manager
Doral, FL, 08/2006 - 08/2020
  • Responsible to Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s.
  • Implement and lead the shrink and safety programs to reach goals.
  • Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
  • Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development.
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
  • Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production.
  • Responsible for a $3M Retail Operation.
  • Provide a well merchandised and in-stock store focused on customer experience.
  • Leading and supporting 30 to 40 Team Members in their implementation of our inventory management processes.
  • Lead the operational processes to deliver sales and profits while protecting our assets.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
CVS Pharmacy - Store Manager
City, STATE, 07/1998 - 08/2006
  • Overall store management, supervision, and policy implementation.
  • Handle $5M Retail store and pharmacy.
  • Sales and inventory management.Employee staffing, training, and development.Financial Management.Customer Service leadership.
  • Certified Pharmacy Tech.
Additional Information
  • Awards & Honors Honor Roll Extracurricular Activities Tech Crew and Drill Team

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Resume Overview

School Attended

  • Xavier University
  • University of Cincinnati
  • Hilliard High School

Job Titles Held:

  • Department Store Manager
  • Store Manager
  • Store Manager

Degrees

  • Towards Bachelor of Business
  • Towards Liberal Arts Degree
  • High School Diploma

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