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Dental Sleep Administrative Assistant resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized Dental Sleep Administrative Assistant providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Skills
  • Accounts Payable and Accounts Receivable
  • Dental Terminology
  • Oral Health Care
  • Patient Scheduling
  • Data Entry
  • HIPAA Compliance
  • Payment Processing
  • Appointment Scheduling
  • Patient Flow Management
  • Phone and Email Etiquette
  • Dental Consultations
  • Reminder Calls
  • Invoice Preparation
  • Organization and Time Management
Education
Columbus Technical College Columbus, GA Expected in : Nursing - GPA :
The University of Alabama Tuscaloosa, AL Expected in : Nursing - GPA :
Chattahoochee Valley Community College Phenix City, AL Expected in : Nursing - GPA :
Alabama Dental Hygiene Program Birmingham, Alabama, Expected in 08/2014 Certificate : Dental Hygiene - GPA :
Work History
Loma Linda University Medical Center - Dental Sleep Administrative Assistant
Rancho Cucamonga, CA, 06/2017 - Current
  • Schedule, reschedule and cancel appointments for dental patients daily.
  • Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services.
  • Adhere to strict HIPAA guidelines to protect patient privacy.
  • Understand dental terminology and insurance breakdowns to communicate with patients.
  • Conduct communications and transactions with patients and visitors to foster positive experience.
  • Receive, record and address incoming and outgoing communication via telephone and email.
  • Schedule patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carry out front office duties utilizing data entry skills in framework of medical database.
  • Obtain payments from patients and scanned identification and insurance cards.
  • Frequently double-check patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed financial documentations such as expense reports and invoices.
  • Maintained accurate medical and dental records by documenting important patient data in Dentrix.
Cone Health - Dental Hygienist
Whitsett, NC, 03/2015 - 06/2017
    • Carried out advanced dental cleaning services.
    • Maintained accurate medical and dental records by documenting important patient data in Dentrix.
    • Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and at home care.
    • Applied fluoride to protect patients' teeth from decay.
    • Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
    • Capably performed prophylaxis in absence of periodontal disease or gingivitis.
    • Interpreted patients dental radiographs.
    • Carried out day-day-day duties accurately and efficiently.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Maintained energy and enthusiasm in fast-paced environment.
Hugh E. Ogletree, DMD - Receptionist
City, STATE, 01/2011 - 03/2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
  • Conducted communications and transactions with patients and visitors to foster positive experience.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

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Resume Overview

School Attended

  • Columbus Technical College
  • The University of Alabama
  • Chattahoochee Valley Community College
  • Alabama Dental Hygiene Program

Job Titles Held:

  • Dental Sleep Administrative Assistant
  • Dental Hygienist
  • Receptionist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Certificate

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