Dental Sleep Administrative Assistant resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Organized Dental Sleep Administrative Assistant providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Skills
- Accounts Payable and Accounts Receivable
- Dental Terminology
- Oral Health Care
- Patient Scheduling
- Data Entry
- HIPAA Compliance
- Payment Processing
- Appointment Scheduling
- Patient Flow Management
- Phone and Email Etiquette
- Dental Consultations
- Reminder Calls
- Invoice Preparation
- Organization and Time Management
Education
Columbus Technical College Columbus, GA Expected in ā ā : Nursing - :
The University of Alabama Tuscaloosa, AL Expected in ā ā : Nursing - :
Chattahoochee Valley Community College Phenix City, AL Expected in ā ā : Nursing - :
Alabama Dental Hygiene Program Birmingham, Alabama, Expected in 08/2014 ā ā Certificate : Dental Hygiene - :
Work History
Loma Linda University Medical Center - Dental Sleep Administrative Assistant
Rancho Cucamonga, CA, 06/2017 - Current
Rancho Cucamonga, CA, 06/2017 - Current
- Schedule, reschedule and cancel appointments for dental patients daily.
- Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services.
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Understand dental terminology and insurance breakdowns to communicate with patients.
- Conduct communications and transactions with patients and visitors to foster positive experience.
- Receive, record and address incoming and outgoing communication via telephone and email.
- Schedule patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carry out front office duties utilizing data entry skills in framework of medical database.
- Obtain payments from patients and scanned identification and insurance cards.
- Frequently double-check patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed financial documentations such as expense reports and invoices.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
Cone Health - Dental Hygienist
Whitsett, NC, 03/2015 - 06/2017
Whitsett, NC, 03/2015 - 06/2017
- Carried out advanced dental cleaning services.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and at home care.
- Applied fluoride to protect patients' teeth from decay.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Capably performed prophylaxis in absence of periodontal disease or gingivitis.
- Interpreted patients dental radiographs.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Hugh E. Ogletree, DMD - Receptionist
City, STATE, 01/2011 - 03/2015
City, STATE, 01/2011 - 03/2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
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Resume Overview
School Attended
- Columbus Technical College
- The University of Alabama
- Chattahoochee Valley Community College
- Alabama Dental Hygiene Program
Job Titles Held:
- Dental Sleep Administrative Assistant
- Dental Hygienist
- Receptionist
Degrees
- Some College (No Degree)
- Some College (No Degree)
- Some College (No Degree)
- Certificate
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