Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality.
Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times.
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Entered patient data into dental records system using [Software] and observed all confidentiality rules to maintain patient privacy.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Instructed patients on postoperative care to protect dental work and promote healing.
Maintained master calendar and scheduled new appointments based on provider availability.
Protected patients by sterilizing instruments and equipment between every consultation.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Dental Assistant /Patient Care Technician, 02/2018 - 10/2020 Ascension (System Office) – Saint Ann, MO,
Gave patients detailed education before surgery to explain side effects and what medications could be used to treat pain.
Welcomed patients upon arrival, led to surgical area and managed procedure preparations.
Assisted oral surgeon by preparing surgical area ahead of time so that procedures could take place.
Took part in surgical procedures by assisting oral surgeon in any way that was needed.
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Recorded observations and baseline measurements to maintain accurate medical records.
Kept unit well-stocked and efficient with necessary medical supplies.
Administered personal nursing assistance in pre- and post-operative situations.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Patient Care Technician, 01/2009 - 05/2010 Mallory Cover Senior Living – City, STATE,
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Recorded observations and baseline measurements to maintain accurate medical records.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Used hospital devices, including [Type] and [Type] devices to transport and lift patients.
Kept unit well-stocked and efficient with necessary medical supplies.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Kept instruments and equipment clean and effectively sanitized.
Responded to bell or light signal calls within maximum of [Number] minutes to assist patients with needs
Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with [Software].
Improved patient care, safety and compliance by partnering with nurses.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Monitored and charted fluid intake and output to stay current on patient conditions.
Responded promptly to patient call lights to provide physical and emotional support.
Education and Training
High School Diploma: , Expected in 05/2005 - Scarlet Oaks Career Development - Cincinnati, OH GPA:
Diploma: Dental Assisting, Expected in 03/2013 - Uei College - Morrow, GA GPA:
Diploma : Patient care tech , Expected in - Woodruff Medical Training & Testing - Tucker, GA GPA:
Diploma : Patient Care Tech , Expected in 04/2018 - Woodruff Medical Training & Testing - Tucker, GA GPA:
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