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dental assistant receptionist administrator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.

Skills
  • Patient schedule management
  • Restorative procedures
  • Restorative dentistry
  • Sterilization techniques
  • Disinfecting rooms and equipment
  • Treatment room setup
  • Taking X-rays
  • Strong writing and verbal skills
  • Four-handed procedures
  • Patient counseling
  • Patient records gathering
  • Chairside assistance
  • Office Management
  • Medical records management
  • Dental staff support
  • Exam room setups
  • Oral X-Rays
  • Stocking and Organization
  • Inventory Accounts Reconciliation
  • Error Adjustments
  • Ordering Supplies
  • Stocking and Replenishing
  • Stockroom Maintenance
  • PPE Compliance
  • Inventory Control
  • Customer Service
  • Reliable and Punctual
  • Recruitment and Hiring
  • Facility Opening
  • Surveillance Systems
  • Payment Processing
  • Customer Service Management
  • Team Leadership
  • Microsoft Office
  • Word Processing
  • Purchase Orders
  • Bank Statement Reconciliation
  • Relationship Building
  • Proactive and Self-Motivated
  • Customer Relations
  • Document Coding and Classification
  • Federal Regulation Compliance
  • OSHA Regulations
  • CPR Certified
  • Scheduling and Coordinating
  • Hiring and Training
  • Infection Control
  • Regulatory Requirements
  • Payment Plans
  • Patient Care
  • Inventory Management
  • Policies and Procedures
  • Calm Under Pressure
  • Computer Skills
  • Professional and Courteous
  • Friendly
  • Highly favored by patients
  • Time Management
  • Negotiation and Conflict Resolution
  • Cost Control
Experience
Dental Assistant/Receptionist Administrator, 02/2001 - Current
Us Lbm Holdings Reno, NV,
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Maintained pleasant and cordial attitude, remaining calm when issues arose.
  • Administered standard contract benefits to process pending claims for dental benefits.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Submitted claims to insurance companies.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
  • Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
Health Corps , 06/2000 - 08/2000
Dignity Health City, STATE,
  • Consolidated outdated files to inactive storage, following guidelines and legal requirements.
  • Destroyed outdated and protected information in digital and physical formats.
Cashier, 04/1998 - 10/1999
The Arc Foundation City, STATE,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education and Training
Certified Dental Assistant : Radiology License , Expected in 06/2002
-
Recreational Occupation Programs - Camarillo, CA,
GPA:
Status -
High School Diploma: , Expected in 06/1998
-
Hueneme High School - Oxnard, CA
GPA:
Status -

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Resume Overview

School Attended

  • Recreational Occupation Programs
  • Hueneme High School

Job Titles Held:

  • Dental Assistant/Receptionist Administrator
  • Health Corps
  • Cashier

Degrees

  • Certified Dental Assistant
  • High School Diploma

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