dental assistant receptionist administrator resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Friendly Dental Assistant with 5 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Skills
Restorative Dentistry
Dexis Proficiency
Dental Staff Support
Customer Service
Detail-Oriented
Strong Writing and Verbal Skills
Office Management
Knowledgeable in Eaglesoft
Knowledgeable in Microsoft Office
Knowledgeable in Carestream Dental
Very Organized
Great Communication Skills
Experience
Dental Assistant/Receptionist Administrator, 06/2017 to Current Bootbarn, Inc. – Alexandria, LA,
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
Gathered medical information, dental health history and vitals from patients.
Scheduled cleanings and dental appointments for patients using appointment software.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Protected patients by sterilizing instruments and equipment between every consultation.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Maintained master calendar and scheduled new appointments based on provider availability.
Supported dentist chairside with root canal and extraction procedures.
Instructed patients on postoperative care to protect dental work and promote healing.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
Assisted dentist with completing procedures.
Supported dentist with completing minimally invasive and advanced surgical procedures.
Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
Organized supply purchases, equipment upgrades and operating expenses.
Developed promotional programs to attract new patients.
Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
Hired, trained and monitored new office employees and took corrective action when necessary.
Coordinated execution and improvement of daily dental office practices.
Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
Monitored accounts to proactively identify aging balances and insurance payment problems in need of attention.
Managed schedule for 6 staff and 250+ weekly appointments.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Oversaw equipment and system operations, surveying for potential security vulnerabilities and upgrade needs.
Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
Developed self-help tools, user assistance documents and training initiatives to execute overall business technology plans.
Supported customers with online billing, access and account issues.
Outbound Warehouse Associate, 11/2020 to 03/2021 Boyne Resorts – East Grand Rapids, MI,
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lift Operator, 01/2017 to 04/2017 Jbt Corporation – Modesto, CA,
Started lift each morning and performed safety inspections.
Responded to emergencies in calm and helpful way.
Assisted area gusts on loading and unloading from lift.
Answered guest questions about how to load and unload safety.
Checked tickets of guests boarding lift.
Worked with ski and board instructors to load classes on and off lifts.
Maintained knowledge of rules, procedures and policies regarding operating and riding lifts.
Performed prompt post-operation shutdown procedures.
Greeted guests and addressed pertinent issues.
Monitored load and unload ramps and organized lift stations.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Interacted with > 1000 guests per day to deliver positive, fun experience.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Communicated with manager to discuss ride maintenance or repair issues.
Sales Associate, 03/2015 to 01/2016 My Sister's Closet Boutique – City, STATE,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Worked with fellow sales team members to achieve group targets.
Education and Training
: General Studies, Expected in to Boise State University - Boise, ID GPA:
Associate of Science: General Studies, Expected in 05/2021 to Weber State University - Ogden, UT GPA:
3.82 GPA
Completed coursework in Psychology, English and Business.
Private Pilot's License: Aeronautical, Expected in 11/2019 to Cornerstone Aviation - Ogden, UT, GPA:
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