Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Energetic Dental Instructor with 2 years experience in a Career College facility. Dental professional with vast knowledge of clinical procedures and medical and dental terminology. Periodontics, Endodontics and Cosmetic Dentistry expert.Dental Assistant Trainer who is organized, driven and effective at using efficient methods of teaching while focusing on the individual needs of each participant. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Detail-oriented and organized.  Highly effective at handling confidential information and identifying system improvements with ease. extensively trained in spreadsheets, transcription, word processing and desktop publishing.
Dental Technician Dental Technician Certification accomplished via Air Force Technical Training School CPR Instructor January 2015 to Present
Skill Highlights
  • Curriculum development and assessment
  • MS Office proficient
  • 7 years of training in Dental Assisting/Dental Instructor
  • Student recruiting
  • Dental x-rays expertise
  • Patient educator
  • Office management professional
  • Insurance verification competency
  • Dental office expertise
  • OSHA training
  • Infection Control (ICE)
  • Dental equipment maintenance
  • Front office procedures expertise
  • Perio charting
  • Dental assisting talent
  • Dentrix
  • First Aid and CPR Certified
  • Classroom management
  • Strong communicator
  • Team leadership
  • Product Development
Professional Experience
08/2014 to Current Dental Assistant Instructor Concorde Career Institute | Miramar, FL,
  • Demonstrate a thorough and accurate knowledge of in field experience.
  • Display an ability to interpret and evaluate the theories.
  • Connect subject matter with related fields.
  • Stay current in subject matter through professional development, involvement in professional organizations, and attending professional meetings, conferences, or workshops.
  • Learn and use technology to enhance teaching and the educational experience when appropriate.
  • Teaching Performance Teach a course load appropriate to field or discipline.
  • Plan and organize instruction in ways that maximize documented student learning.
  • Employ appropriate teaching and learning strategies to communicate subject matter to students.
  • Modify, where appropriate, instructional methods and strategies to meet diverse student needs.
  • Employ available instructional technology, i.e.
  • the internet, telecourses, interactive technology, when appropriate.
  • Encourage the development of communication skills and higher order thinking skills through appropriate assignments.
  • Contribute to the selection and development of instructional materials in accordance with course objectives.
  • Incorporate core competencies into curriculum.
  • Develop, update, and post course syllabi in a timely manner.
  • Evaluation of Student Learning Establish meaningful learning student learning outcomes for courses/programs.
  • Develop and explain methods that fairly measure student progress toward student learning outcomes.
  • Evaluate student performance fairly and consistently and return student work promptly to promote maximum learning.
  • Maintain accurate records of student progress and submit final grade rosters to division administrator each semester according to established deadlines.
  • Demonstrate sensitivity to student needs and circumstances.
  • Extern Coordination Establish network connections with various dental offices in the DFW area.
  • Placing externs in the appropriate facilities to ensure success upon leaving the dental assisting program.
  • Site visitation to track progress of externs.
  • Documentation of all site visits made.
  • Cold calling unfamiliar dental offices to build rapport.
to Dental Technician Geo Group Inc. | Memphis, TN,
  • Greeted and prepared patients for dental examinations.
  • Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and developed x-rays.
  • Routinely completed inventory, supply orders and restocked supplies.
  • Coordinated appointment schedules for both the dentist and oral surgeon.
  • Thoroughly gathered and recorded medical and dental histories and vital signs of patients.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
to Dental front office/assistant Geo Group Inc. | Merced, CA,
  •  Coordinated all department functions for team of 10 employees.
  • Check patients in, outgoing patient calls and incoming patient calls, assist dentist in emergency procedures, sterilization, check patients out, billing and insurance claims, document preparation, chart filing, and keeping customers satisfied
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
  • Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
  • Managed incoming and outgoing calls for busy medical office.
  • Delivered preoperative and postoperative care.
  • Consistently ensured the functioning and sterilization of equipment being used.
  • Cleaned and filled teeth.
  • Deftly operated air turbine and hand instruments, dental appliances and surgical implements.
  • Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies.
01/2011 to 09/2011 Dental Technician/Office Manager Geo Group Inc. | Mercer, PA,
  •  Managed team of 8 professionals.
  • Insurance enrollment for new company, insurance verification
  • Defined strategy and business plan for Dental Assistants.
  • Served as mentor to junior team members.
  • Compiled coverage and rating information for insurance in an accessible format.
  • Educated patients about proper oral hygiene and prevention of dental diseases.
  • Applied fluorides or other cavity-prevention agents to inhibit tooth decay.
  • Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
  • Directed staff hygienist training programs in periodontal techniques and procedures.
09/2010 to 2011 Dental Technician CDA | City, STATE,
  • Assist Dentist using teamwork
  • Assist lab technicians
  • Explain procedures to patients
  • Set up treatment areas
  • Closely evaluated the position of wisdom teeth to determine any existing or potential problems.
  • Implemented irrigation and desensitizing procedures or products as adjunctive to periodontal therapy.
  • Recommended products and devices for patients’ home care.
05/2009 to 08/2010 Dental Technician USAF Dunn Dental Clinic | City, STATE,
  • Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Duplicated x-rays when requested by insurance companies.
  • Performed laboratory and radiologic support functions such as preparing materials and models.
  • Managed invoices and transaction receipts.
  • Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
  • Properly removed orthodontic bands, brackets and cement.
  • Scaled, polished and applied sealants and fluorides.
  • Actively participated in outreach programs for underinsured children.
  • Examined patients' head, neck and oral cavity for signs of disease.
  • Examined teeth and gum with appropriate dental instruments, x-rays and other diagnostic equipment.
  • Cleaned and filled teeth.
Education and Training
Expected in 2013 Unfinished | Dental Hygiene Dental Hygiene Concorde Career College, Dallas, TX GPA:
Coursework in Dental Hygiene
Expected in 2012 Unfinished | Photography San Antonio College, San Antonio, TX GPA:
Coursework in Photography
Expected in 2007 High School Diploma | General Studies Canon High School, San Bernadino, CA GPA:
  • Punctual
  • Office Manager
  • Accomplishments Advanced in the craft of dentistry absorbing cosmetic procedures with the latest technology.
  • Student Council
  • Positive Impact on students
  • Consistently generated additional revenue through skilled sales techniques.
Air Force, billing, Clerical, Cold calling, communication skills, conferences, CPR, Customer service, customer service skills, assist dentist, Dentistry, Documentation, filing, instruction, Instructor, Insurance, inventory, managing, materials, meetings, Office, multitasking, network, note taking, Office Manager, progress, quality, sales, scheduling, Teaching, Technical Training, Technician, treatment planning, workshops

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Resume Overview

School Attended

  • Dental Hygiene Concorde Career College
  • San Antonio College
  • Canon High School

Job Titles Held:

  • Dental Assistant Instructor
  • Dental Technician
  • Dental front office/assistant
  • Dental Technician/Office Manager
  • Dental Technician
  • Dental Technician


  • Unfinished
  • Unfinished
  • High School Diploma

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