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dental assistant front office coordinator resume example with 7 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

I am cheerful, upbeat and committed to ensuring each patient feels welcomed and comfortable upon walking through the door. Gifted at keeping patient files organized and updated. Orderly when recording patient information, staging equipment and tools for procedures. Known for retaining customers and easing anxiety through positive customer interactions. I am personable and efficient with skill in communicating with patients regarding appointments, procedures and billing issues. Well-rounded with strong skills in taking X-rays, sanitation and customer care. Flexible in quickly handling requests from dentist, colleagues and patients. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.

Accomplishments

Eric Fisher Academy - Oustanding Attendance Awards, July, September, October, December, January, Feburary and March.

Eric Fisher Academy - Member of Leadership Team - November - April

Tabor College Softball - Starting shortstop as a freshman, earned freshman of the year and Defensive Player of the Year.

Hesston High School - National Honor Society

Skills
  • Dental staff support
  • Understanding of confidentiality laws
  • Treatment room setup
  • Adept at multi-line phones
  • Insurance billing
  • Excellent multitasking capability
  • Proficiency in Eaglesoft.
  • Customer Service
  • Leadership
  • Teambuilding
  • Collaboration
  • Verbal and written communication
  • Troubleshooting
  • Interpersonal Communication
  • Reading comprehension
  • Data management
  • Basic math
  • Compassion
  • Flexible & Adaptable
Work History
06/2020 to Current
Dental Assistant / Front Office Coordinator Allied Mineral Products Company Inc South Eastern Us, AL,
  • Organized referrals to other medical specialists.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Maintained and managed patient records in compliance with security regulations.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Helped Doctor complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Assisted patients in completing all necessary forms and documents.
  • Prepared claim forms for dental insurance.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Documented patients' dental health information, medical history and vital signs.
  • Booked appointments for patients using Eaglesoft software.
  • Assisted dentist with all restorative type appointments, Denture and Extraction procedures.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Staged tray for procedures by arranging dental instruments and equipment.
08/2016 to 06/2020
Accounting Clerk Smartstyle Hair Salons Albuquerque, NM,
  • Entered figures using 10-key calculator to compute data quickly.
  • Maintained accurate and complete documentation for all financial department procedures.
  • Reported financial data and updated financial records in ledgers and journals.
  • Investigated and resolved internal accounting variances to keep records current.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Reconciled all company accounts, including credit cards, employee expenses and commissions.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared reports for upper management detailing key financial metrics
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Provided key clerical and administrative support to senior accounting staff.
  • Reconciled all types of bank accounts with updated information.
  • Processed all incoming and outgoing invoices and payments.
  • Liaised with vendors and customers to resolve discrepancies.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
05/2014 to 08/2016
Hair Stylist Creative Hairlines City, STATE,
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Offered highly skilled and diverse salon services daily customers, including cuts, color services, manicures, pedicures, facials.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Completed safety training and certifications.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services clients daily.
  • Counted and documented opening and closing cash amounts daily.
  • Consistently received positive performance reviews from guests.
  • Resolved guest complaints about service or style.
Education
Expected in 08/2016 to to
Cosmetology Degree: Cosmetology
Eric Fisher Academy - Wichita, KS,
GPA:
Expected in to to
: General Education
Tabor College - Hillsboro, KS,
GPA:
Expected in 05/2011 to to
High School Diploma:
Hesston High School - Hesston, KS,
GPA:

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Resume Overview

School Attended

  • Eric Fisher Academy
  • Tabor College
  • Hesston High School

Job Titles Held:

  • Dental Assistant / Front Office Coordinator
  • Accounting Clerk
  • Hair Stylist

Degrees

  • Cosmetology Degree
  • High School Diploma

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