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dental assistant front desk receptionist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Objective

Reliable and friendly manager adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Attentive supervisor with 3 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Friendly Dental Assistant with 2 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.

Skills
  • Inventory management
  • Orientating and training
  • Product and service knowledge
  • Customer relations
  • Microsoft Office expertise
  • Document control
  • Schedule and calendar management
  • Invoicing and billing
  • Issue response and resolution
  • Technologically savvy
  • Issue handling
  • Package and mail receipt
  • Appointment confirmation
  • Treatment room setup
  • Taking X-rays
  • Patient schedule management
  • Dental staff support
  • Disinfecting rooms and equipment
Accomplishments
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Computed Data Reports - Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Cut outstanding debts by following up with insurance providers and appealing claims denials.
Experience
07/2020 to 12/2022
Dental Assistant/Front Desk Receptionist Regal Cinemas Corporation Jackson, CA,
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Educated patients on treatment procedures and post-procedure home care.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Scheduled cleanings and dental appointments for patients using Dentrix and Open Dental.
02/2017 to 07/2020
Server/Assistant Manager Wts International, Inc. Atlanta, GA,
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Evaluated employee performance and developed improvement plans.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
09/2018 to 08/2019
Team Member Whole Foods Market City, STATE,
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Looked for ways to go above and beyond job requirements.
Education and Training
Expected in 07/2020 to to
: OSHA/HIPPA/CPR
Dental Office Training - ,
GPA:
Expected in 02/2017 to to
: ServSafe
National Restaurant Association - ,
GPA:
Expected in 07/2016 to to
High School Diploma:
Heritage High School - , Leesburg
GPA:
  • Outstanding Math Student Award
  • GPA 4.0

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Resume Overview

School Attended

  • Dental Office Training
  • National Restaurant Association
  • Heritage High School

Job Titles Held:

  • Dental Assistant/Front Desk Receptionist
  • Server/Assistant Manager
  • Team Member

Degrees

  • High School Diploma

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