LiveCareer-Resume

dental assistant resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Multi-talented Dental Assistant with over 20 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.

Skills
  • Restorative Procedures
  • Taking X-Rays
  • Exam Room Setups
  • Disinfecting Rooms and Equipment
  • Patient Schedule Management
  • Sterilization Techniques
  • Treatment Room Setup
  • Restorative Dentistry
  • Dental Staff Support
  • Teamwork and Collaboration
  • Advising and Educating Patients
  • Patient Care Standards
  • Postoperative Care Instructions
  • Occlusal Registrations
  • Cleaning and Sanitizing
  • Supply Ordering
  • Oral Hygiene Techniques
  • Disinfection and Sterilization
  • Taking Medical and Dental Histories
  • Treatment Room Preparation
  • Emergency Dental Care
  • Patient Flow Management
  • Relationship Building
  • Preliminary Impressions
  • Dental Radiography
  • Procedure Support
  • Detail-Oriented
  • Customer Service
  • Organization and Prioritization
  • Advising Patients
Education and Training
Kaplan University Davenport, IA Expected in 06/2014 Associate of Applied Science : Medical Office Management - GPA :
Vatterott College - Omaha Omaha, NE Expected in 06/2006 Associate of Applied Science : Dental Assisting - GPA :
Experience
Community Health Centers Of Greater Dayton - Dental Assistant
Huber Heights, OH, 04/2023 - Current
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
Cognizant Technology Solutions - Business Associate
Bethlehem, PA, 03/2017 - 04/2023
  • Improved new business acquisitions by creating dynamic sales presentations.
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Took customer payments and billed insurance companies for remaining balance.
  • Gathered medical information, dental health history and vitals from patients.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Arranged documents for insurance claims.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Collected payments from patients and arranged payment schedules.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
  • Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
  • Sent clinical request and missing information letters to obtain incomplete information.
  • Administered standard contract benefits to process pending claims for dental benefits.
  • Used contract notes and processing manual to correctly apply group-specific classifications to claims.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Collected, posted and managed patient account payments.
  • Answered customer questions to maintain high satisfaction levels.
  • Submitted claims to insurance companies.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Managed all payments processing, invoicing and collections tasks.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Healthpartners - Dental Receptionist
Inver Grove Heights, MN, 06/2014 - 12/2016
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Took customer payments and billed insurance companies for remaining balance.
  • Collected payments from patients and arranged payment schedules.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Gathered medical information, dental health history and vitals from patients.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

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Resume Overview

School Attended

  • Kaplan University
  • Vatterott College - Omaha

Job Titles Held:

  • Dental Assistant
  • Business Associate
  • Dental Receptionist

Degrees

  • Associate of Applied Science
  • Associate of Applied Science

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