LiveCareer-Resume

dental assistant resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also a diligent collage student focused the career of accounting administrator and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Skills
  • Insurance Verification
  • Treatment Room Setup
  • Appointment Scheduling
  • Patient Scheduling
  • Dental Staff Support
  • Medical Charting
  • Cleaning and Sterilizing
  • Preparing Treatment Rooms
  • Medical Recordkeeping
  • Bilingual in Spanish and English
  • Verbal and Written Communication
  • Data Entry
  • Mail Sorting and Distribution
  • Customer Service
  • Problem-Solving
  • Scheduling and Coordinating
  • Problem Resolution
  • Computer Skills
  • Shift Scheduling
  • Employee Coaching and Motivation
  • Staff Training
  • Work Planning and Prioritization
  • Administration and Reporting
  • Graphic and Media Design
  • Microsoft Office
  • Records and Database Management
  • Operational and Financial Reporting
  • Document Review
  • Electronic Filing Systems
  • Highly Efficient and Productive
  • Attention to Detail
  • Ease with Computers and Technology
  • Computers and Technology
  • Multitasking and Time Management
  • Document and File Management
  • Office Equipment Operation
  • Document Sorting
  • Spreadsheet Tracking
  • Writing and Editing Skills
Experience
03/2022 to Current Dental Assistant Community Healthcare Network | Brooklyn, NY,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Educated patients about post-operative and at-home care for optimal outcomes.
  • Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Collected payments from patients and arranged payment schedules.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled and confirmed patient appointments and consultations.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
09/2020 to 03/2022 Assistant Manager Williams-Sonoma, Inc. | Burbank, CA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
09/2019 to 03/2022 Sandwich Artist Coborn's | Jamestown, ND,
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.`
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Answered guest questions, delivering most accurate and updated information available.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Verified orders and bagged items for easy transport.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
10/2019 to 09/2021 Cashier Pcc Natural Markets | Issaquah, WA,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
Expected in 08/2019 to to High School Diploma | Midland Valley High School, Graniteville, SC GPA:
Expected in to to | Accounting And Business Management Gavilan College, Gilroy, CA GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Midland Valley High School
  • Gavilan College

Job Titles Held:

  • Dental Assistant
  • Assistant Manager
  • Sandwich Artist
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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