Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Drives consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Competitive Customer Service Sales Specialist skilled at building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. History of increasing sales and revenue using consultative techniques. Hardworking and reliable.

Skills
  • Customer- and service-oriented
  • Listening skills
  • Verbal/written communication
  • Outgoing personality
  • Business development
  • Money handling
  • Excellent communication skills
  • Negotiations
  • Client account management
  • Reliable and punctual
  • Cost analysis and savings
  • Issue resolution
  • Bookkeeping
  • Financial administration
  • Employee development
  • Operations oversight
  • Defining company vision
  • Employee coaching
  • Planning and coordination
Education and Training
York Community Technical College York Maine, Expected in 06/2002 Certified Dental Assistant : Dental - GPA :
Coco Early Real Estate School Methuen, Expected in 01/2020 Real Estate Training : Real Estate - GPA :
Xcel Online, Expected in Life Insurance Certificate : Life Insurance - GPA :
Experience
Trinity Health Corporation - Dental Assistant
Amsterdam, NY, 09/2020 - 01/2021
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and sterilizing equipment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Supported dentist chairside with procedures including fillings, crowns and extractions.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed cement, and filling materials to support dentists during procedures.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Supported dentists with completing minimally invasive and advanced surgical procedures.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, bridges and dentures.
  • Gathered medical information, dental health history and vitals from patients.
Books-A-Million, Inc. - Real Estate Intern
Johnstown, PA, 01/2020 - 04/2020
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Handled all delegated tasks, including sales calls and emails.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated IA9 knowledge.
  • Willingness to grow with the start up company.
  • Made calls to local realtors selling our platform.
DSM Paving & Masonry - Business Owner
City, STATE, 03/2004 - 01/2020
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Developed paving and masonry business from ground up.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Stayed abreast of all federal regulations to ensure compliance of organization's processes.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Directed implementation of strategic business plans to achieve goals and objectives.
  • Maintained records for paving production, inventory, income, and expenses.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Resolved issues quickly through meticulous research and quick decision making.

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Resume Overview

School Attended

  • York Community Technical College
  • Coco Early Real Estate School
  • Xcel

Job Titles Held:

  • Dental Assistant
  • Real Estate Intern
  • Business Owner

Degrees

  • Certified Dental Assistant
  • Real Estate Training
  • Life Insurance Certificate

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