Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Organization and Prioritization
Procedure Support
Relationship Building
Advising and Educating Patients
Detail-Oriented
Inventory Management
Customer Service
Payment Collections
Data Verification
Personable Communication
Insurance Verification
Records Management
Office Administration
Data Entry
Appointment Scheduling
Work History
08/2020 to Current
Dental AssistantLos Angeles County – Los Angeles, CA,
Took x-rays, photographs and impressions of patients' teeth and mouth.
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
Set appointments and made follow-up calls.
Poured and shaped molds from impressions and trimmed molds in grinder.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Staged tray for procedures by arranging dental instruments and equipment.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
03/2008 to 08/2020
Pharmacy TechnicianFamily & Children's Service – Tulsa, OK,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Reviewed and verified customer information and insurance provider information.
Counted, measured and compounded medications following standard procedures.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Monitored ordJessicag of pharmacy medication stock to maintain streamlined inventory and low overhead.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Prepared bills for insurance companies and submitted required paperwork.
03/2007 to 03/2008
Pharmacy TechnicianFamily & Children's Service – Tulsa, OK,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Counted, measured and compounded medications following standard procedures.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
02/1996 to 03/2007
Pharmacy TechnicianFamily & Children's Service – Tulsa, OK,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Reviewed and verified customer information and insurance provider information.
Counted, measured and compounded medications following standard procedures.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Monitored ordJessicag of pharmacy medication stock to maintain streamlined inventory and low overhead.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Prepared bills for insurance companies and submitted required paperwork.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Education
Expected in
No Degree: General Studies Northern Maine Community College - Presque Isle, ME GPA:
Expected in 06/1994
High School Diploma: Caribou High School - Caribou, ME GPA:
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