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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Resourceful Dental Assistant with 7 years of expertise using teamwork and communication to drive outstanding patient care. Efficient when prepping exam rooms and sterilizing tools and equipment using standard infection control procedures. Resolves problems and handles issues quickly while following protocols. I am very hardworking, educated and willing to go the extra mile to complete any task. I firmly believe my experience in the field coupled, with the knowledge I possess will help me overcome any situation or area in which I lack.

Skills
  • Local anesthetic proficiency
  • Chairside assisting
  • Strong Communication Skills
  • Team collaboration
  • Proficient in Practice Works, Dexis, & Myray
  • Oral surgery
  • Dental Staff Assistance
  • High attention to detail
  • Dental office administration
  • Equipment sterilization
  • Patient Relations
  • Full Mouth Radiographs
  • Treatment Room Cleanup
  • Dental radiography
  • Infection Control Proficiency
  • CEREC Experience
Education
High School Diploma: , Expected in 06/2011
-
Springfield Central Highschool - Springfield, MA,
GPA:
  • Graduated with 3.66 GPA
Certificate : Dental Assisting, Expected in 05/2013
-
Springfield Technical Community College - ,
GPA:
Work History
Dental Assistant, 07/2013 - Current
Unc Health Care Systems Garner, NC,
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Assists dentists through complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Prepared and positioned patients for procedures by confirming patient medical history, clipping dental napkins, placing patient safety devices and switching patients to being seated in Practice Works software.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Prepared patient X-rays and images for review by dentist.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Typed patient data into computer system using Practice Works while following privacy laws and maintaining high level of accuracy.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sterilized instruments between patients to protect from infection risks.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
  • Prepared bitewing, panoramic and periapical radiological images, 3D images, intraoral images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Used Practice Works, Dexis, and Myray to document and maintain patient information and health background.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Sterilized rooms and prepped equipment and instruments for 5-10 procedures daily.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Schedule routine continuing care visits between three and six months.
Sales Associate, 07/2012 - 02/2014
Breakthru Beverage Group Aspen, CO,
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by engaging with customers to recommend products aligned with their purchase.
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared cash deposits up to $500 with zero discrepancies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained customer satisfaction while handling all product returns quickly and professionally.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized showroom accessories and restocked shelves.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Dietary Aide , 06/2010 - 07/2012
Capital Health Services - Sunnyslope Bowerston, OH,
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Closely followed sanitation and food handling guidelines while assisting with all daily meal preparations.
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas through out the assisted living facility.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared and expedited food orders to support waitstaff and other team members.
Certifications

AMERICAN HEART ASSOCIATION

BASIC LIFE SUPPORT

CPR & AED

ISSUED - 06/06/2019

RENEWAL - 06/2021

______________________

OSHA CERTIFIED

** PROVIDED UPON REQUEST **

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Resume Overview

School Attended

  • Springfield Central Highschool
  • Springfield Technical Community College

Job Titles Held:

  • Dental Assistant
  • Sales Associate
  • Dietary Aide

Degrees

  • High School Diploma
  • Certificate

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