Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Driven and resourceful Administrative professional with 8+ years of experience supporting work of high-achieving executives. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Advanced Operations Manager offering over 5+ years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.
Skills
Data Gathering
Strong Communication Skills
Patient Relations
Excellent work ethic
Advanced MS Office Suite
Social Media Knowledge
Multi-Line Phone Proficiency
Advanced Clerical Knowledge
Business administration
Office management
Administrative support
Staff Management
Work History
Dental Assistant, 6/3/20 to Current University Of Florida Health – Jacksonville, FL,
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Managed office schedules and calendars to coordinate administrative planning and execution.
Typed patient data into computer system using spreadsheets and other dental related software while following privacy laws and maintaining high level of accuracy.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Office/HR Manager, 08/2012 to 03/2020 Alixpartners – Redwood City, CA,
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Established and updated work schedules to account for changing staff levels and expected workloads.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Executive Assistant, 06/2010 to 07/2012 Wealth Management – City, STATE,
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Organized international and domestic travel arrangements for up to 10 staff members, including all transportation and hotel stays.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Screened calls and emails and initiated actions to respond or direct messages for four managers.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Education
Business Management/IT: Management Information Systems, Expected in NVCC - NOVA, GPA:
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