Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Skills
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Experience
08/2020 to Current Dental Assistant University Of Florida Health | Jacksonville Beach, FL,
- Laid out dental instruments and equipment before procedures.
- Scheduled cleanings and dental appointments for patients using.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
- Instructed patients on postoperative care to protect dental work and promote healing.
01/2020 to 07/2020 Front Desk Receptionist Great Expressions Dental Centers | Sterling Heights, MI,
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Managed customer complaints and rectified issues to complete satisfaction.
- Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
- Responded to inquiries and room requests made online, by phone or email.
- Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
- Signed for packages, recorded all deliveries and distributed to inter-company personnel.
- Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
- Transmitted information or documents to customers, using computer, mail or facsimile machine.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Monitored reservations to track incoming parties and special events.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Drafted and maintained incident reports, daily activity logs and other documents requested by management.
- Worked to attain operational and financial goals with strategic approaches.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
01/2019 to 01/2020 Costume Assistant Smart Pawn & Jewelry | Acworth, GA,
- Operated domestic and industrial sewing machines, steam irons and cutting tools to create costumes for theatre productions.
- Attended rehearsals, dress rehearsals and performances to oversee costume execution.
- Collaborated with artistic staff to design costumes, supporting culture and themes of production.
- Determined best construction techniques to expedite costume construction, meeting strict deadlines.
- Sewed or mended items to repair damage or wear.
- Reviewed style guides and creative decks to determine goals.
- Arranged costumes by size and style to easily find needed items at moment's notice.
- Collaborated with teammates to define styling direction, inventory and requirements.
- Measured actors and assisted with costume fittings.
- Purchased costume supplies and accessories, including wigs and jewelry with expense approval.
- Sourced and styled fashion, jewelry and accessories.
01/2018 to 01/2019 Sales and Customer Service Metro Pcs | City, STATE,
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Created and implemented store displays, promoting sales and growth.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Educated customers on product features and technical details to highlight benefits.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
- Planned and followed through with inventory management for each store.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Collaborated with new customers to give details about company offerings.
- Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Networked to build client base and promote products to new and existing clients.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Education and Training
Expected in 01/2018 High School Diploma | Framingham High School, Framingham, MA
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Resume Overview
School Attended
- Framingham High School
Job Titles Held:
- Dental Assistant
- Front Desk Receptionist
- Costume Assistant
- Sales and Customer Service
Degrees
- High School Diploma
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