dental assistant resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability. Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.

  • Restorative Procedures
  • Dental Staff Support
  • Patient Schedule Management
  • Dentrix Proficiency
  • Exam Room Setups
  • Disinfecting Rooms and Equipment
  • Sterilization Techniques
  • Treatment Room Setup
  • Mail Sorting and Distribution
  • Phone and Email Etiquette
  • Patient Scheduling
  • Dental Terminology
  • Office Opening and Closing
  • Data Entry
  • Patient Flow Management
  • Verbal and Written Communication
  • Issue Resolution
  • Electronic Dental Record (EDR)
  • Appointment Scheduling
  • Electronic Practice Management (EPM)
  • Payment Processing
01/2021 to 04/2021
Dental Assistant Baylor College Of Medicine Mcallen, TX,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Laid out dental instruments and equipment before procedures.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Checked with participants throughout procedures to help alleviate anxiety.
02/2020 to 04/2021
Dental Receptionist Yakima Valley Farm Workers Clinic Walla Walla, WA,
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Took customer payments and billed insurance companies for remaining balance.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Gathered medical information, dental health history and vitals from patients.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
02/2018 to 03/2019
Server Traditions Spirits Terral, OK,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
04/2016 to 08/2016
Lifeguard Cone Health Browns Summit, NC,
  • Watched over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Maintained neat and clean pool area and clean water.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Observed sections of assigned water zone of responsibility.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Filled out incident and accident reports and submitted to supervisor.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Education and Training
Expected in 06/2019
High School Diploma:
William Penn High School - New Castle, DE,
  • Honor Society
Expected in
Pittsburgh Technical College - Oakdale, PA

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Resume Overview

School Attended

  • William Penn High School
  • Pittsburgh Technical College

Job Titles Held:

  • Dental Assistant
  • Dental Receptionist
  • Server
  • Lifeguard


  • High School Diploma
  • Some College (No Degree)

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