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dental assistant resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Multi-talented Dental Assistant with [Number] years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties like charting, records management and appointment setting while supporting dentists with [Action], [Action] and [Action]. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.

Skilled Dental Assistant with [Number] years of experience and success providing chair-side assistance to dental hygienists and dentists in fast-paced dental offices. Accurate when preparing equipment and materials for treatment, taking radiographs, [Skill] and educating patients. Clear communicator driven to produce ideal patient outcomes.

Ambitious Dental Assistant with [Number] years of experience in [Area of expertise] settings. Skilled in taking X-rays, [Action], [Action] and [Action]. Passionate for providing outstanding patient care by actively listening, asking for patient feedback and [Skill].

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Efficient Money Center Associate with extensive knowledge of [Service] and talent for working quickly under pressure. Able to work for long hours without losing accuracy and determined to maintain a clean money center area. Success at meeting customer needs with fantastic service.

Skills
  • Disinfecting rooms and equipment
  • Exam room setups
  • Dentrix proficiency
  • Dental staff support
  • Taking X-rays
  • Restorative dentistry
  • Patient schedule management
  • Treatment room setup
  • Restorative procedures
  • Sterilization techniques
  • Patient records gathering
  • Knowledgeable in [Software]
  • Dental Hygiene
  • Strong writing and verbal skills
  • Chairside assistance
  • Medical records management
  • Oral X-Rays
  • Patient counseling
  • Oral Healthcare
  • Multitasking
  • Four-handed procedures
  • Money transfers
  • Money Handling
  • Money orders
  • Prepaid debit cards
  • Accounts payable/receivable
  • Payment processing
  • Transaction management
  • Opening and closing procedures
  • Deposit preparation
  • Documentation skills
  • Merchandise restocking
  • Returns and exchanges
  • Issue resolution
  • ID verification
  • Cash register operation
  • Customer assistance
  • Cash management
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Coin counting
  • Credit and cash transactions
  • Scanner operations
  • Customer greeting
  • Training and mentoring
Experience
Dental Assistant, 01/2017 - Current
Marshfield Clinic Marshfield, WI,
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Instructed and educated patients to prepare for oral surgery by [Action], [Action] and [Action].
  • Positioned patients for treatment by making chair adjustments, [Action] and [Action] and prepared necessary equipment for procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and [Action].
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed [Type], [Type] and [Type] materials to support dentists during procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, [Action] and [Action].
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, [Action], flossing methods, brushing techniques and [Action].
  • Entered patient data into dental records system using [Software] and observed all confidentiality rules to maintain patient privacy.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Supported dentist chairside with procedures including [Type], [Type] and [Type].
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Gathered medical information, dental health history and vitals from patients.
  • Educated patients on treatment procedures and post-procedure home care.
  • Scheduled cleanings and dental appointments for patients using [Software].
  • Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details, [Action] and [Action].
  • Laid out dental instruments and equipment before procedures.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and [Type] equipment.
Money Center Associate, 10/2013 - 01/2015
Trinity Health Corporation Elkhart, IN,
  • Stocked and maintained money center area.
  • Processed customer transactions and applied appropriate fees.
  • Answered customer questions about money services.
  • Reviewed financial totals, verified store-to-store transfers and checked price updates.
  • Prepared and checked cashier register tills.
  • Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
  • Maintained general inventory levels and informed supervisor of shortages or trends of changing demand to assist with acquisition of new inventory without outage.
  • Explained money center rules and regulations to customers.
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Provided training to store employees covering areas such as cash handling procedures and security requirements.
  • Served customers with special transaction requests, using POS at register to load gift certificates and boxing or gift-wrapping products.
  • Processed payments from customers in person and via telephone, verifying details of order contents, pricing and payment methods.
  • Greeted arriving guests, displaying friendly demeanor and offering assistance, directing to appropriate departments and answering basic questions regarding product availability.
Customer Service , 10/2013 - 01/2015
Petco Middletown, NJ,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
Cashier , 08/2007 - 09/2013
Petco Needham, MA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for [Product or Service] and issued receipts.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
High School Diploma: , Expected in 09/2009
-
Brunswick High School - Brunswick, GA
GPA:
Status -
Certificate : , Expected in
-
Stanford Brown University - Jacksonville , FL
GPA:
Status -
Certificate : Medical Assistant , Expected in 05/2011
-
Stanford Brown Institute - Jacksonville , FL
GPA:
Status -

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Resume Overview

School Attended

  • Brunswick High School
  • Stanford Brown University
  • Stanford Brown Institute

Job Titles Held:

  • Dental Assistant
  • Money Center Associate
  • Customer Service
  • Cashier

Degrees

  • High School Diploma
  • Certificate
  • Certificate

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