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Dental Assistant Resume Example

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DENTAL ASSISTANT
Summary
Entrepreneur who grew 3 businesses from start-up through effective business planning and innovative marketing strategies. High-energy professional with a talent for taking innovative projects from concept development to launch. Organized owner and manager who successfully founded and operated 2 growing screen printing and embroidery businesses and 1 electronic cigarette store.Strategic problem-solver who seamlessly works across all levels of an organization to uncover cost-cutting and revenue-producing opportunities. Dynamic and results-driven business owner successful at leading high-performing teams through all phases of projects, from concept development to product launch.
Highlights
Budget management Small business development Project management Leadership/communication skills Customer-oriented Hiring and retention Employee training and development Compensation/payroll Human resources management New hire orientation Social media marketing Inventory control Event planning Operations management Operations analysis Compensation/benefits administration Client and vendor relations Computer-savvy SEO experience Calm under pressure Accounting and payroll Complex problem solving Invoicing and purchase orders Superior communication skills Advanced problem solving skills Cheerful and energetic Driven Superior organization skills Strategic thinker Dependable and reliable Superb communication skills Quality control Excellent plan comprehension Dependable independent worker Customer service skills
Experience
Dental Assistant
January 2016 to CurrentWhite Mountain Dental － Rock Springs , WY
Greeted and prepared patients for dental examinations.
Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
Effectively operated x-ray machines and developed x-rays.
Routinely completed inventory, supply orders and restocked supplies.
Provided appropriate postoperative instructions as prescribed by dentist.
Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
Thoroughly gathered and recorded medical and dental histories and vital signs of patients. Correctly arranged instrument trays prior to dental procedures and surgeries.
Performed laboratory and radiologic support functions such as preparing materials and models.
Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
Accurately collected and recorded patient medical and dental histories.
Educated patients about proper oral hygiene and prevention of dental diseases.
Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
Applied fluorides or other cavity-prevention agents to inhibit tooth decay.
Scaled, polished and applied sealants and fluorides.
Maintained proper graphical and perio charting.
Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies.
Prescribed antibiotics and other medications.
Made and fit dentures and crowns.
Delivered preoperative and postoperative care.

Owner/Manager
June 2012 to November 2014Evolution Vapors LLC － West Valley, Utah
  • Opened a store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Completed weekly schedules according to payroll policies.
  • Maintained daily record of all transactions.
  • Wrote order supply requests to replenish merchandise.
  • Analyzed marketing information and translated it into strategic plans.Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Created various incentive programs and contests designed to support achievement of production goals.
  • Addressed customer inquiries and resolved complaints.
Owner/Manager
June 2011 to November 2014Tiki Printing LLC/Roughneck clothing Co － West Valley City, UT
  • Managed team of employees.
  • Reduced and controlled expenses.Increased profits.
  • Executed integrated advertising campaign across multiple media channels.
  • Evaluated accounting requirements during discovery meetings with potential clients.
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Assisted in the creation of vendor contracts for outside vendors.
  • Maintained confidential information, such as pay rates, bonus targets and pay grades.Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.
  • Processed an average of 200-500 invoices per month.
  • Calculated figures such as discounts, percentage allocations and credits.
  • Verified details of transactions, including funds received and total account balances.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Researched and resolved billing and invoice problems.
  • Coordinated all department functions for team of employees.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Updated customer accounts and information on a daily basis.
  • Implemented updated online collection procedures for payment, increasing on-time payments.
  • Managed incoming and outgoing calls for busy office.
  • Scheduled and confirmed appointments.
  • Standardized department filing system to increase efficiency.
  • Communicated with customers via phone, email and in person to obtain payments on accounts.
  • Calculated, prepared, and issued bills, invoices and account statements.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Addressed website inquiries daily.
  • Maintained up-to-date knowledge of shop policies regarding payments, returns and exchanges.
  • Organized weekly sales reports.
  • Worked under strict deadlines.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Accurately logged all daily shipping and receiving orders.
  • Created training manuals targeted at resolving even the most difficult customer issues.
  • Resolved customer questions, issues and complaints.
Owner/Manager
January 2008 to March 2011NO Ka Oi Printing － Honolulu, Hawaii
  • Reduced and controlled expenses.Increased profits.
  • Executed integrated advertising campaign across multiple media channels.
  • Evaluated accounting requirements during discovery meetings with potential clients.
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Assisted in the creation of vendor contracts for outside vendors.
  • Maintained confidential information, such as pay rates, bonus targets and pay grades.Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.
  • Processed an average of 200-500 invoices per month.
  • Calculated figures such as discounts, percentage allocations and credits.
  • Verified details of transactions, including funds received and total account balances.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Researched and resolved billing and invoice problems.
  • Coordinated all department functions for team of employees.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Updated customer accounts and information on a daily basis.
  • Implemented updated online collection procedures for payment, increasing on-time payments.
  • Managed incoming and outgoing calls for busy office.
  • Scheduled and confirmed appointments.
  • Standardized department filing system to increase efficiency.
  • Communicated with customers via phone, email and in person to obtain payments on accounts.
  • Calculated, prepared, and issued bills, invoices and account statements.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Addressed website inquiries daily.
  • Maintained up-to-date knowledge of shop policies regarding payments, returns and exchanges.
  • Organized weekly sales reports.
  • Worked under strict deadlines.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Accurately logged all daily shipping and receiving orders.
  • Created training manuals targeted at resolving even the most difficult customer issues.
  • Resolved customer questions, issues and complaints.
Education
High School Diploma : 1997Kalaheo High School － Kailua, Hawaii
Accomplishments
  • Business Development: Successfully grew businesses.
  • Project Management: Initiated projects which resulted in positive outcomes.
  • People Management: managed,trained and oversaw a team of employees.
  • Financial Management: Ensured all billing,ordering PO's were handled.
  • Leadership Served as key contributing member to Leadership team.
Skills
Accounting, accounting software, advertising, balance sheet, benefits administration, billing, Budget management, budget, business development, cash receipts, communication skills, contracts, credit, Client, clients, Customer service skills, databases, debit, Dependable, email, Employee training, Event planning, filing, funds, Hiring, Human resources management, inventory, Inventory control, Invoicing, Leadership, marketing, meetings, office, Operations analysis, Operations management, organization skills, payroll, policies, problem solving, problem solving skills, Project management, Quality control, receiving, reconciling, recruiting, retail, sales, sales reports, shipping, spreadsheets, Strategic, strategic plans, phone, training manuals, vendor relations, website
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Resume Overview

Companies Worked For:

  • White Mountain Dental
  • Evolution Vapors LLC
  • Tiki Printing LLC/Roughneck clothing Co
  • NO Ka Oi Printing

School Attended

  • Kalaheo High School

Job Titles Held:

  • Dental Assistant
  • Owner/Manager

Degrees

  • High School Diploma : 1997

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