Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Friendly and efficient customer service representative devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Committed Dentist with [Number] years of experience and comprehensive knowledge of dentistry procedures, techniques and tools. Accomplished at [Skill], [Skill] and [Skill]. Patient-focused and caring when encouraging root canals instead of dental extractions to maximize longevity of teeth. Recognized for motivating patients by creating awareness and providing dental education.
- Taking X-rays
- Patient schedule management
- Dental staff support
- Restorative dentistry
- Sterilization techniques
- Periodontics
- Disinfecting rooms and equipment
- Treatment room setup
- Exam room setups
- Strong writing and verbal skills
- Multitasking
- Patient records gathering
- Dental Hygiene
- Office Management
- Patient counseling
- Oral X-Rays
- Medical records management
- Courteous demeanor
- Store maintenance
- Product organization
- Clerical support
- Call Center Operations
- Customer relations
Vero Beach South, FL, 11/2020 - 05/2021
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Laid out dental instruments and equipment before procedures.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on treatment procedures and post-procedure home care.
- Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, and seating permanent crowns.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered medical information, dental health history and vitals from patients.
Huntington Park, CA, 08/2019 - 11/2020
- Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
- Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients.
- Treated patients on emergency basis to repair tooth injuries.
- Followed up with patients after procedures for proper pain management.
- Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
- Consulted patients to explain treatment plan details and information about upcoming dental procedures.
- Calmly explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Collected information from patients, parents and guardians about dental care and issues of concern.
- Taught patients how to properly brush and floss for optimal dental health.
- Examined patients' teeth, gums and oral tissue to identify and diagnose conditions.
Manchester, NH, 08/2011 - 12/2011
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Shared detailed information regarding options to help customers make decisions.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Proficient in languages: English, Spanish, French and Creole.
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School Attended
- Pontificia Universidad Madre Y Maestra – Septiembre
- University of Nebraska Highschool
Job Titles Held:
- Dental Assistant
- General Dentist
- Customer Service Associate
Degrees
- Doctor in Dental Medicne
- High School Diploma
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