dental assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Friendly Dental Assistant with 20 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.

  • Restorative dentistry
  • Disinfecting rooms and equipment
  • Exam room setups
  • Restorative procedures
  • Dental staff support
  • Dentrix proficiency
  • Sterilization techniques
  • Treatment room setup
  • Oral Healthcare
  • Chairside assistance
  • Medical records management
  • Strong writing and verbal skills
Dental Assistant, 12/2001 - 03/2021
Saratoga Medical Center San Diego, CA,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Gathered medical information, dental health history and vitals from patients.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Supported dentist chairside with root canal and extraction procedures.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
  • Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
  • Instructed and educated patients to prepare for oral surgery.
  • Assisted dentist with completing procedures.
  • Supported dentist with completing minimally invasive and advanced surgical procedures.
Medical Assistant, 06/1991 - 12/2001
Elmhurst Memorial Healthcare Crest Hill, IL,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
Surgical Claims Processor, 06/1988 - 06/1991
Empire Blue Cross Blue Shield City, STATE,
  • Verified claim data correctness in preparation for processing.
  • Reviewed history records to determine benefit eligibility for services.
  • Researched medical claims for validity to resolve discrepancies.
  • Maintained comprehensive database, including enrollment data, claim submission and payment information.
  • Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
  • Coordinated benefits with medical insurance plans and Medicare providers.
  • Verified policy holder data, including age, contact number and physical address.
  • Complied with confidentiality regulations in handling customer information.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Updated patient and insurance data and input changes into company's computer system.
  • Collaborated with fellow team members to manage large volume of claims.
  • Examined claims, records and procedures to grant approval of coverage.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Collaborated closely with other team members to resolve large volume of claims on daily basis.
Education and Training
High School Diploma: , Expected in 06/1985
Ichabod Crane Senior High School - Valatie, NY
Status -

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Resume Overview

School Attended

  • Ichabod Crane Senior High School

Job Titles Held:

  • Dental Assistant
  • Medical Assistant
  • Surgical Claims Processor


  • High School Diploma

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