LiveCareer-Resume

dental assistant resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.

Demonstrated knowledge of admissions, insurance verification and authorization processes in dental office settings.

Effective at dealing with individuals during stressful and confusing situations to address benefits needs. Practiced at working with regulatory limits department standards to handle requirements via email, letter, telephone calls or in person.

Skills
  • Medicaid knowledge
  • Patient rapport
  • Insurance plan verification
  • Insurance terminology
  • Secure data practices
  • Database management
  • Greeting and seating
  • Rapport and relationship building
  • Data entry
  • Data entry abilities
  • Data input and management
  • Verifying patient data
  • Maintaining reports
  • 10-key proficiency
  • Typing
  • Fast typing
  • Basic typing skills
  • 60 WPM
Experience
04/2016 to 06/2016 Dental Assistant Akron Children's Hospital | Boardman, OH,
  • This company was just opening so it very slow at my time of employment. For the majority of this job i marketed for Breckenridge, and as we got patients i did work on those patients.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Built loyal patient following.
  • Entered patient data into dental records system using Eagle soft and observed all confidentiality rules to maintain patient privacy.
  • Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Passed instruments to dentist, gently sprayed water, sectioned fluids and mixed materials to support dentists during procedures.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.

Unfortunately i had to leave this job due to driving distance and finding something closer to home with better hours.

06/2016 to 08/2017 Dental Assistant Akron Children's Hospital | Mansfield, OH, Royserowns. cleaning's
08/2017 to Current Dental Assistant /Front Desk Wesley Dental Associates | City, STATE,
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Supported dentist chairside with procedures.
  • Scheduled cleaning's and dental appointments for patients using Aspire and Open Dental.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system using Aspire and Open Dental and observed all confidentiality rules to maintain patient privacy.
  • Gathered medical information, dental health history and vitals from patients.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Balanced accounts.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Monitored multiple databases to keep track of all company inventory.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Contacted customers and guests to confirm their appointments.
  • Confirmed transaction's data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Computed bills, collected payments and made change for guests.
  • Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Examined claims, records and procedures to grant approval of coverage.
  • Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
  • Ensured that appropriate coding is managed to maximize efficiency.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
Education and Training
Expected in 04/2012 High School Diploma | Cross Roads High School, Malakoff, TX GPA:

I moved to this school to finish school early.

Expected in High School Diploma | Martins Mill High School, Ben Wheeler, TX GPA:
Expected in 11/2015 Dental Assistant Certificate | Dental Assisting Paramount Dental Assisting School. , Jacksonville Arkansas , GPA:

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Resume Overview

School Attended

  • Cross Roads High School
  • Martins Mill High School
  • Paramount Dental Assisting School.

Job Titles Held:

  • Dental Assistant
  • Dental Assistant
  • Dental Assistant /Front Desk

Degrees

  • High School Diploma
  • High School Diploma
  • Dental Assistant Certificate

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