Enthusiastic Craniofacial orthodontic assistant experienced in providing a high level of care to patients of all ages with and without disabilities. Energetic leader with a high level of compassion and integrity. Expertise in creating a large clientele base through dynamic communication skills.
Skills
Patient schedule management
Treatment room setup
Sterilization techniques
Multitasking
Orthodontic duties
Compassion for special needs patients
Time management
Strong problem solver
Professional and mature
Experience
Dental Assistant, 05/2014 - Current Cfg Health Network – Willingboro, NJ,
Built loyal patient following and retained hundreds of return patients by providing empathetic and caring service.
Made impressions of teeth for mouth guards and other oral fixtures including palate expanders, surgical appliances, dental study models.
Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity. This includes prepping patient for applying braces to teeth. The teeth are cleaned. I am trained to apply orthodontic bands, brackets, wires and ties. Along with maintaining the braces for the duration the patient has braces. I also remove bands, brackets, wires and ties when orthodontic treatment is finished.
Trained in using high speed dental handpiece to remove glue and debris after braces removal.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Made impressions of teeth for mouth guards and other oral fixtures including palate expanders, surgical appliances, dental study models.
Protected patients by sterilizing instruments and equipment between every consultation.
Maintained master calendar and scheduled new appointments based on provider availability.
Educated patients on treatment procedures and post-procedure home care.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with Orthodontist for quick and accurate patient assessments, diagnoses and treatment.
Maintained Orthodontic lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
Assisted in orthodontic procedures and techniques.
I am also trained in orthodontic procedures and techniques.
Assessed abnormalities of jaw development, tooth position and orthodontic-facial structures to design course of treatment actions.
Fitted patients with various orthodontic devices, including appliance, braces and retainers, and evaluated progress at every checkup.
Reviewed X-rays and examined patients to better understand each individual's orthodontic needs.
Treated patients with birth defects and those dealing with accidental injuries using temporary anchorage devices.
Spoke with patients and guardians to go over processes, expectations and length of orthodontic treatment.
Exceeded customer satisfaction by finding creative solutions to help our special needs patients (Cleft lip and palate, Down syndrome, Aperts syndrome and many other disabilities) get through their orthodontic appt feeling calm. While helping the patients family rest assured our quality of care is the best.
Answered several calls to assist with patient questions and concerns.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Instructed and trained orthodontic assistants in orthodontic procedures and techniques.
Medical assistant duties
Room patients for pediatric plastic surgery clinics.
Review and submit patient allergies, medications, weight (meaningful use) into computer.
Assisted in procedures for pediatric plastic surgery including Mole removals, injections, ear molding.
Cleaning and sterilizing patient rooms between patients.
Delivered services to exceed patients' expectations throughout the surgical process.
Demonstrated excellent bedside manner to help patients feel at ease during in clinic procedures.
Conducted follow up appointments after patient surgeries to discuss findings and ongoing symptoms for proper care and healing.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Other skills include working referral ques, Front office skills which include greeting patients, making future appointments, answering patient calls.
Duties include: Greeting and seating patients in procedure chair.
Performed orthodontic procedures such as placing brackets, bands, wires and ties along with maintaining orthodontic care during the duration of wear.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent orthodontic appliances.(retainers, palatal expanders, headgear, Herbst appliance, Surgical splints)
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Entered patient data into Orthodontic records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
Gathered and reviewed patient records, data and health history to share with Orthodontist for quick and accurate patient assessments, diagnoses and treatment.
Provided chairside assistance by handing Orthodontists instruments during procedures.
Protected patients by sterilizing instruments and equipment between every consultation.
Maintained master calendar and scheduled new appointments based on provider availability.
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Handled telephone and in-person requests for assistance from new and established orthodontic practice patients.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Supported efficient patient flows by setting up and breaking down rooms, including cleaning surfaces and restocking supplies.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
Verified, updated and entered patient information into system.
Ordered supplies for office. Stocked orthodontic rooms with supplies and kept billing records and inventory of supply ordering.
Created an environment that our patients with and without disabilities could visit with their families and have a good experience with orthodontic treatment.
This is where my employment with Dr. Yamashiro started.
Dr. Yamashiro trained me everything I know today about Cranialfacial Orthodontics. He trained me to do everything there is about Orthodontics and working with special needs kids and their families. This training has made me an asset to any office I work in. I am versatile in any clinic situation. I am a fast and efficient learner which helps me help many providers from Orthodontics to craniosynostosis to our transgender patients, even out hand specialists. I bring a level head. I stay calm under pressure making me an asset for young, more difficult patients. I give my all to learning new things and I dive in 100% in every task I'm asked to do. I am great at multi-tasking. I take direction well and respect management.
Education and Training
High School Diploma: , Expected in 06/1995 - Clearfield High School - Clearfield, UT GPA:
: Criminal Justice, Expected in - Weber State University - Ogden, UT GPA:
P.O.S.T Certifacations: P.O.S.T, Expected in 12/2010 - Weber State University - Ogden, UT GPA:
I completed Security Officer certification, Correctional Officer certification and police officer certification.
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