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Dental Assistant Resume Example

Resume Score: 80%

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Alexandra
Hawkins
Professional Summary

Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills.

Skills
  • Treatment room cleanup
  • Patient data gathering
  • Dental staff assistance
  • Chairside assisting
  • Hand tool use
  • Storage expertise
  • Shipping procedures
  • Tagging proficiency
  • Excellent sense of direction
  • Physically fit and agile
  • Warehouse and fulfillment
  • Safety-conscious
  • Shipping and receiving
  • Stocking
Education
Friendship ChristianLebaon05/2012High School Diploma
Certifications
  • CPR certified
  • Registered Dental Assistant in State of Tennessee
Work History
Nick Norvell- Dental Assistant
Mt. Juliet, TN10/2019 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings casts and impressions.
  • Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Taught patients successful strategies for boostingoral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Prepared patient X-rays and images by for review by dentist.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Cleaned and sterilized instruments between patients to protect from infection risks.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment
  • Used open dental to document and maintain patient information and health background.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Greg Norvell- Packer
Alexandria , Tennessee08/2013 - 08/2015
  • Completed more than 100 orders each day with efficient picking and packing of shipments.
  • Protected materials during transport by correctly assembling boxes and crates.
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning bar codes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Documented order updates by inputting data into computer system.
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reviewed orders by inspecting labeling, packaging and contents.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided information to customers regarding Norvell's charge card and loyalty program and helped to open and activate new accounts.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Responded to customer requests for products, services and company information.
  • Educated customers on promotions to enhance sales.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Reported financial data and updated financial records in ledgers and journals.
Waybo Champaneria- Sandwhich Artist
Lebanon, TN08/2012 - 08/2013
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Cleaned food preparation areas, tools and equipment.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Processed payments and counted change to complete transactions.
  • Assisted guests, including offering personable greetings and taking orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Acknowledged for extraordinary service by supervisors and clients.
  • Consistently received a 100% rate of customer satisfaction.
  • Improved team productivity with morale-boosting incentives.
  • Recognized for outstanding customer service.
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Resume Overview

Companies Worked For:

  • Nick Norvell
  • Greg Norvell
  • Waybo Champaneria

School Attended

  • Friendship Christian

Job Titles Held:

  • Dental Assistant
  • Packer
  • Sandwhich Artist

Degrees

  • High School Diploma

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