Dental Assistant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accurately met patient and dentist needs by coordinating materials, cleaning teeth and applying sealing compounds. Well-organized and diligent about addressing individual requirements. Friendly, outgoing and professional in every interaction.

  • Equipment sterilization
  • Treatment Room Cleanup
  • Patient Intake Procedures
  • Patient Data Gathering
  • Strong Communication Skills
  • Patient Relations
  • Team collaboration
  • Insurance billing
  • Electronic Charting
  • Proficient in Microsoft
Work History
09/2020 to Current
Dental Assistant Myrtle Hilliard Davis Comprehensive Health Centers, Inc Saint Louis, MO,
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared patient X-rays and images for review by dentist following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
  • Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Typed patient data into computer system using OpenDental while following privacy laws and maintaining high level of accuracy.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
03/2020 to 09/2020
Patient Access Representative Change Healthcare Inc. Augusta, MN,
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Received patient deductibles, co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Explained plans for treatment and payment options.
  • Reviewed daily care slips for doctors.
  • Generated monthly statements to check outstanding balances.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.
11/2017 to 02/2020
Barista Freeman Health System Pittsburg, KS,
  • Elevated customer loyalty by using strong communication skills to resolve customer problems.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every thirty minutes.
  • Created over three hundred drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Cultivated ability to recall customers' names and address each by name.
  • Educated customers about new products.
  • Complied with standards for merchandising, stocking and storing product.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 50%.
  • Memorized ingredients and recipes for many specialty drinks.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Prepared more than three batches of coffee per hour, monitoring levels to avoid empty machines during peak shop hours.
  • Created original artwork for specials board display daily.
  • Constantly expanded personal knowledge of coffee styles and varieties.
07/2016 to 03/2019
Server Clubcorp Club Operations, Inc. New York, NY,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Expected in
: Nursing
Angelo State University - San Angelo, TX
Expected in 05/2015
High School Diploma:
San Angelo Central High School - San Angelo,

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Resume Overview

School Attended

  • Angelo State University
  • San Angelo Central High School

Job Titles Held:

  • Dental Assistant
  • Patient Access Representative
  • Barista
  • Server


  • High School Diploma

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