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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable employee with six years of experience working directly with patients to offer superior care. Organized when documenting patient information. Expert at helping patients fee at ease by keeping cheerful attitude.

Skills
  • Treatment room setup
  • Patient schedule management
  • Disinfecting rooms and equipment
  • Exam room setups
  • Multitasking
  • Patient records gathering
  • Medical records management
  • Planning and coordination
  • Customer service
Experience
09/2018 to 09/2019
Dental Assistant Neighborcare Health Seattle, WA,
  • Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Laid out dental instruments and equipment before procedures.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Scheduled cleanings and dental appointments for patients using dentrix.
  • Gathered medical information, dental health history and vitals from patients.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
11/2017 to 08/2019
Dental Assistant Neighborcare Health Olympia, WA,
  • Discussed patient needs and expectations.
  • Performed basic clerical duties such as appointment setting and replying to emails.
  • Entered patient data into dental records system using dentrix and observed all confidentiality rules to maintain patient privacy.
  • Assisted dentist in day-to-day operations.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Broke down and set up equipment and sanitized various dental tools.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Administered x-rays under supervision.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Built loyal patient following return patients by providing empathetic and caring service.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients.
  • Scheduled cleanings and dental appointments for patients using dentrix
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Gathered medical information, dental health history and vitals from patients.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Laid out dental instruments and equipment before procedures.
  • Protected patients by sterilizing instruments and equipment between every consultation.
01/2015 to 08/2017
Insurance Coordinator Bassett Healthcare Fly Creek, NY,
  • Submitted claims to insurance companies and clearinghouses.
  • Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports.
  • Informed patients of claims status after filing insurance claims.
  • Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided.
  • Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
  • Analyzed weekly and monthly financial reports, including accounts receivable reports, and insurance contracts to facilitate revenue cycle management.
  • Complied with insurance regulations dictated by local, state and federal agencies.
  • Complied with confidentiality regulations in handling customer information.
  • Collaborated with fellow team members to manage large volume of claims.
  • Issued receipts and handled the collection of premiums.
  • Handled the modification and updating of policies.
Education and Training
Expected in 05/2014
Dental Assistant :
PDI Trade - Denton, Texas
GPA:

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Resume Overview

School Attended

  • PDI Trade

Job Titles Held:

  • Dental Assistant
  • Dental Assistant
  • Insurance Coordinator

Degrees

  • Dental Assistant

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