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dental assistant resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Skills
  • Equipment sterilization
  • Dental office administration
  • Treatment Room Cleanup
  • Strong Manual Dexterity
  • Patient Intake Procedures
  • Patient Data Gathering
  • Infection Control Proficiency
Work History
04/2020 to Current Dental Assistant New Horizon Family Health Services Inc | Travelers Rest, SC,
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
04/2018 to 06/2020 Dental Assistant New Horizon Family Health Services Inc | Greenville, SC,
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Used Cadence to document and maintain patient information and health background.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
03/2016 to 02/2018 Technical Support /Sales Representative AT&T | City, STATE,
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Resolved system, hardware and telephone issues within a couple hours, improving efficiency among departments.
  • Provided replacement files to customers missing data, media files, and software components.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Integrated Salesforce CRM and other customer relationship management software into support operations.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Submitted service tickets for equipment maintenance requests.
  • Used ticketing systems to manage and process support actions and requests.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Activated accounts for clients interested in new services.
  • Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
02/2015 to 01/2016 Sales/Retail Sales Associate Seven Eleven | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Issued receipts and processed refunds, credits or exchanges.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Greeted customers and helped with product questions, selections and purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.2
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Expected in 06/2006 to to High School Diploma | Oriwu Model College, Lagos, Nigeria., GPA:

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Resume Overview

School Attended

  • Oriwu Model College

Job Titles Held:

  • Dental Assistant
  • Dental Assistant
  • Technical Support /Sales Representative
  • Sales/Retail Sales Associate

Degrees

  • High School Diploma

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