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Deliver Driver Customer Service Cashier Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Merchandise restocking
  • CRM
  • Product Knowledge
  • Customer Service
  • Sales and Promotions
  • Loss prevention
  • Customer greeting
  • Customer assistance
  • Coin counting
  • Returns and exchanges
  • ID verification
  • Credit and cash transactions
  • Cash register operation
  • Payment processing
  • Liquor regulations and compliance
  • Scanner operations
  • Training and mentoring
Education and Training
Westgate High School New Iberia, LA Expected in 05/2016 High School Diploma : - GPA :
  • 3.4 GPA
  • JR. BETA CLUB Member
  • Ranked in Top 30% of class
Lamar University Beaumont, TX Expected in : - GPA :
  • Honor Roll Fall and spring Semester of 2016-2017 (freshman year)
  • 3.6 GPA
  • Dean's List Honoree Spring Semester 2017
  • National honor society Member
  • CRSJ Club (Criminal Justice)
Experience
Cafe Rio - Deliver Driver/Customer Service Cashier
Aliso Viejo, CA, 09/2020 - 11/2020
  • Greeted customers and responded to informational requests.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Accurately handled over $1000+ of payments daily in cash and credit cards payments for auto products.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Cross-trained in parts delivery and counter sales’ roles in order to provide skilled backup for team members.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Managed auto parts returns professionally and quickly to maintain customer satisfaction.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Document route, deliveries, payments, maintenance and other information.
  • Safely and accurately deliver goods, receiving payments and answering questions If required.
  • Check invoices to stock delivery van in order of best route to a series of deliveries.
  • Maintain a clean and safe vehicle.
Papa Murphy's Holdings, Inc. - Sales Associate (Temporary)
Bettendorf, IA, 12/2019 - 02/2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 80% or more.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed merchandise Or clothed items and checking inventory for items at other locations.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Walmart - Cashier
City, STATE, 04/2018 - 07/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for goods and issued receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving technical issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues regarding customer complaints and escalated worsening concerns to crew member for remediation.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed 150 ltransactions per day with exceptional accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Resolved issues with cash registers, card scanners and printers.
McDonald's - Crew Member
City, STATE, 06/2015 - 07/2017

Organized food items on serving trays and in carry-out packages.

  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Organized and restocked condiments and cooler supplies to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Fulfilled additional crew-related duties, including handling returns and answering questions about merchandise, store policies, and ongoing promotions to maintain nonstop operations.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reviewed contents on food trays to check receiving complete order.
  • Served drinks and prepared specialty beverages.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Took orders, prepared foods and processed payments in full-service.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.

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82Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Westgate High School
  • Lamar University
Job Titles Held:
  • Deliver Driver/Customer Service Cashier
  • Sales Associate (Temporary)
  • Cashier
  • Crew Member
Degrees
  • High School Diploma
  • Some College (No Degree)

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