Livecareer-Resume

Customer Service Specialist Head Cashier Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I love the fast paced environment that retail can have at times a real people person customer service experience and excellent mathematical skills, have a managers card for refunds and other issues trained new cashiers Was offered a position as manager at pilot store 096 okeechobee, but turned it down due to my husband's relocation coming from his new job in conway. So I have transferred to 713 latta sc but our housing fell through in galivants ferry we secured a place in conway and latta is to far to travel.

Skills
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Liquor Law Compliance
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Currency Sorting
  • Customer assistance
  • Point-of-sale system operation
  • Basic math skills
  • Payment processing
  • Purchase assistance
  • Product knowledge
  • Sales expertise
  • Product Restocking
  • Retail Merchandising
  • Store merchandise stocking
  • Cash Handling
  • Inventory management
  • Receipt and refund issuance
  • Customer Relations
  • Refunds and exchanges
  • Computer proficiency
  • Cleaning procedures
  • Safe verifications
  • Coaching and mentoring
  • Cleaning and sanitizing
Work History
Customer Service Specialist Head Cashier, 05/2019 to Current
Pentair, Inc. Chicago, IL,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted money in drawers at beginning and end of each shift.
  • Handled approximately Number daily credit and cash transactions for customers with accuracy and speed.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers locate appropriate store locations of Type products, answered questions about products and provided solutions for various Type issues.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Quickly and accurately counted drawers at start and end of each shift.
Customer Service Representative, 09/2001 to 05/2008
Alchemy Systems Texas City, TX,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Purchasing Assistant, 06/1992 to 06/2001
Champion Maunufacturing City, STATE,
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
  • Evaluated procurement activities and recommended needed improvements.
  • Performed negotiations for contract terms and conditions.
  • Oversaw supplier related activities and monitored supplier performances.
  • Oversaw financial administration and managed Type inventory while selecting and monitoring vendors.
  • Maintained complete documentation and records of all purchasing activities.
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Computed and created purchase orders in System to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Implemented policies to reduce cost and eliminate waste.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Multiple Positions Assembler Inventory Control, Re, 06/1981 to 06/1991
Kelly Industries City, STATE,
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Completed physical inventory counts each Timeframe.
  • Completed daily cycle counts to maintain accuracy of records.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Audited and corrected discrepancies in inventory numbers.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Checked prices and calculated totals for accurate invoice processing.
  • Requisitioned materials to restock inventory and obtain goods for Product or Service production.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
Education
Blueprint Reading: Manufacturing Blueprint Reading, Expected in
to
Middlesex Community College - Middletown - Middletown, CT
GPA:
APP Acredited Purchasing Practitioner: National Association of Purchasing Management(, Expected in 1998
to
Hartford Graduate Center - Hartford, Ct,
GPA:
ISO 9000 Auditing For Manufacturing Processes: Internal Auditor, Expected in 1997
to
Hartford Graduate Center - Hartford Ct,
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average

Resume Strength

  • Formatting
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Middlesex Community College - Middletown
  • Hartford Graduate Center
  • Hartford Graduate Center
Job Titles Held:
  • Customer Service Specialist Head Cashier
  • Customer Service Representative
  • Purchasing Assistant
  • Multiple Positions Assembler Inventory Control, Re
Degrees
  • Blueprint Reading
  • APP Acredited Purchasing Practitioner
  • ISO 9000 Auditing For Manufacturing Processes

Similar Resume

View All
Customer Service Specialist Head Cashier
Customer Service Specialist Head Cashier