customer service representative cashier resume example with 4+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
With over two decades of various customer service industry experience from call centers to hospitals and senior living communities, I thrive in customer / guest / patient interaction. I enjoy forming close work related relationships and providing the best possible experience in any situation. I respond quickly and efficiently to guest requests and complaints with immediate information and resolutions. I am very hand on and problem solving orientated when it comes to every day issues within the facility. I am a highly-motivated employee with desire to take on new challenges. I am very proud of my strong worth ethic adaptability and exceptional interpersonal skills regardless of working environment. I am particularly adept at working effectively unsupervised and quickly mastering new skills.
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Stan Clark Companies – Enid, OK
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Developed strong customer relationships to encourage repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Set up and activated customer accounts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
Westmont Town Court – City, STATE
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Handled mail and package deliveries, keeping items secure.
- Directed incoming calls and messages to appropriate staff or residents.
- Maintained guest privacy and building reputation by keeping information confidential.
- Answered guest questions regarding local area, facilities and amenities.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Arranged special accommodations for guests to enhance visitor experiences.
- Arranged wake-up calls, dry cleaning and pet care as requested by patrons.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with employees.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
The Cork And Craft – City, STATE
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths and highchairs.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Helped employees complete required activities during peak periods.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Expedited food to tables to assist servers during busy periods.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Notified manager of issues with equipment or breakage.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
Pineville High School - Pineville, LA
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Resume Overview
School Attended
- Pineville High School
Job Titles Held:
- Customer Service Representative /Cashier
- Concierge Staff Member
- Busser
Degrees
- GED
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