Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I love a challenge. I work well in a fast and high volume environment. I work well with others as well as taking on tasks on my own without supervision. I am accepting to taking direction or constructive criticism. I find myself taking charge in a positive manor when given tasks that requires training or delegation. I do my best to provide a friendly, clean, and professional atmosphere that leaves people wanting to come back. I catch on quick. I strive to improve my work ethics as well as my work environment.

Skills
  • POS systems
  • Customer assistance
  • Credit and cash transactions
  • Cash counting machine operations
  • Delegation
  • Attention to Detail
  • Friendly and professional
Experience
Customer Service Rep/Cashier/Laundry Attendant, 08/2018 - 12/2020
Monroe Main St Laundry City, STATE,
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Department Manager - Restaurant/Customer Service Representative, 03/2015 - 08/2018
Cassidy Management McDonald's City, STATE,
  • Promoted clean, safe, friendly work environment for employees and guests.
  • Coordinated schedule to maintain appropriate staff coverage.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Bartender/Restaurant Waitress, 11/2008 - 07/2013
Twin Dragon Sports Bar And Chinese Restaurant City, STATE,
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Operated POS terminals to input orders, split bills and calculate totals.
Education and Training
High School Diploma: , Expected in 06/2001
-
YHS - Yerington, NV
GPA:

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Resume Overview

School Attended

  • YHS

Job Titles Held:

  • Customer Service Rep/Cashier/Laundry Attendant
  • Department Manager - Restaurant/Customer Service Representative
  • Bartender/Restaurant Waitress

Degrees

  • High School Diploma

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