A highly motivated individual
with a verifiable record of accomplishments and over eight years of experience
in Customer Service Professional looking to contribute and enhance within a
well growing Corporation.
Good attention to detail
Speaks and write English
. Work well under pressure
Operates various office machines
Customer Service Clerk II/Cashier12/2007
to 09/2016 American Samoa Telecommunications Authority (ASTCA) – Pago Pago,
Answer telephone, assist customers with various inquiries, process internet, phone, and new installations transactions.
Prepare banking spreadsheet for bank deposit transactions daily, operates adding machine (10 key) , issue cash floats on a daily basis, manages cash flows, prepare monthly files, filing, and cash handling skills.
Balance end of day reports daily, verify cash floats and reports.
Create new customer's account and updating customer's information on system.
Assist supervisor when absent from work, work schedule, in charge of training new cashier on board.
Implement improvements to our filing system and procedures within our department and etc.
to 09/2005 Law Office of Marshall Ashley – Pago Pago,
American Samoa 96799
Assisted Manager in developing Secretarial duties, resulting in a
more efficient producting staff.
Assisted the Tax Department with various inquiries and other
activities. Establish customer credit lines, set up credit accounts with
vendors, filing, billing statements, answer phone, faxing, Xerox, copying and other
assigned by manager.
Determined Clients phone charges on phone bill every month.
High School Diploma: 1997Oak Grove High School-