Customer Service Cashier resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Reliable worker offering strong multitasking, problem-solving and communication skills, as well as strengths in technology(telephones and computer systems). Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer satisfaction and adaptability with problem solving. Ability to complete job with attention to detail and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

  • Customer Complaint Resolution
  • Advising and Coaching
  • Customer Service and Assistance
  • Cooperative Attitude
  • PCI (Payment Card Industry)
  • Work Task Prioritization
  • Operating Telephones
  • Professional Telephone Etiquette
  • Managing Phone Systems
  • Upselling Techniques
  • Customer Buying Habits
  • Suggestive Selling
  • Conflict Resolution Techniques
  • Answering Customer Questions
  • Service Minded
  • Janitorial Duties
  • Return and Exchange Processing
  • Persuasive Techniques
  • Food Sales and Promotion
  • High-Volume Environments
  • Adaptable and Flexible
  • Billing and Payment Processing
  • Database Uploading
  • Error Identification
  • Verifying Data Accuracy
  • Data Transcription
  • Word Processing
  • Data Entry Equipment
  • Call Transfers
  • Production Goals
  • Team Support
Work History
Customer Service Cashier, 08/2020 to Current
Paradies Lagardère Travel RetailIndianapolis, IN,
  • Resolved customer complaints and maintained clean and tidy work space.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked effectively in a fast pace environment
  • Handled calls promptly and with courteous professionalism.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with customers and staff.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective speed and customer satisfaction and reviews.
Customer Service Associate, 04/2019 to 08/2019
Genuine Parts CompanySacramento, CA,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Customer Service Cashier, 07/2018 to 02/2019
Paradies Lagardère Travel RetailKansas City, MO,

Refer to above job description of Taco Bell associate .

Data Entry Clerk, 10/2016 to 06/2017
A. Duie Pyle, IncDuncansville, PA,
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Located and corrected data entry errors and reported to management.
  • Added documents to file records and created new records to support filing needs.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Entered data into microsoft word and excel system according to formatting standards.
  • Documents completed work in appropriate logbooks.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Supported multiple departments with special projects.
  • Gathered data from multiple sources and programs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Diploma: General Studies, Expected in 05/2017
Grand Haven High School - Grand Haven, MI

Graduated a semester early with a 3.1 gpa

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Resume Overview

School Attended

  • Grand Haven High School

Job Titles Held:

  • Customer Service Cashier
  • Customer Service Associate
  • Customer Service Cashier
  • Data Entry Clerk


  • Diploma

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