Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am very good at making friend, although, that wasn’t always the case. I found my truth and my purpose and my life is so much easier than it was before. I had plans to become a stay at home mom but I’m glad it worked out this way.

Outgoing Customer Service Cashier with 5 to 10 year background in customer support roles. Familiarity with loss prevention techniques and proficiency in POS and register systems. Energetic self-starter with outstanding active listening abilities.

Responsive Customer Service Cashier bringing [Area of expertise] and [Area of expertise] talents. Skilled in receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices.

Motivated professional with successful background in [Industry] offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Driven Cashier and [Type] Stocker with [Number] years of experience. Tackled multiple tasks daily ranging from stocking shelves with [Type] goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.

Amiable [Job Title] skilled in creating constructive and cooperative working relationships within team setting. Solid leader successfully follows through with team goals and expectations.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about [Type] and [Type] products and provides friendly support to every customer. Over [Number] years of front-end retail experience.

Motivated [Job Title] with [Number]-year track record of success in providing exceptional service and sales support. Offering superior [Skill] and [Skill] abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.

Meticulous [Job Title] with extensive knowledge of [Type] product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Trained in [Software] with [Area of expertise] understanding.

Head Cashier offering [Number] years' experience in [Industry]. Knowledgeable about front and back-end operations, including financial administration, payroll and scheduling. Seeking leadership position with room for advancement.

Efficient [Job Title] offering [Number] years of experience in fast-paced [Industry] environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Diligent [Job Title] with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer service and adapts easily to new processes and procedures.

Skills
  • Merchandise restocking
  • Sales and Promotions
  • Money Management
  • Financial overage analysis
  • Product Knowledge
  • Customer Service
  • Cash drawer balancing
  • ID verification
  • Loss prevention
  • Coin counting
  • Scanner operations
  • Cash register operation
  • Payment processing
  • Returns and exchanges
  • Customer assistance
  • Product recommendations
  • Cash management
  • Training and mentoring
  • Liquor regulations and compliance
  • Credit and cash transactions
  • Security monitoring
  • Issue resolution
Experience
07/2020 to Current
Customer Service Cashier Whole Foods Willowbrook, IL,
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Stayed up to date on current item discounts to support promotions.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Monitored exits for security issues.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Arranged updated promotional displays every [Timeframe].
12/2018 to 05/2020
Customer Service Associate Macom Santa Clara, CA,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Reviewed account and service histories to identify trends and issues.
  • Recommended improvements to products and services to mitigate complaints.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
  • Strengthened traceability by developing organization systems for client contracts, records, reports and agendas.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Relayed productive customer feedback to marketing teams.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
09/2018 to 12/2018
Certified Nursing Assistant in Training Monarch New Ulm, MN,
  • Measured and recorded food and liquid intake and output and reported changes to nursing staff.
  • Turned and repositioned bedridden patients to optimize comfort.
  • Learned and demonstrated proper technique for assisting patients with walking with or without assistive devices.
  • Delivered nursing-related services under supervision of Registered Nurse.
  • Obtained wide range of information from nursing staff about patient conditions, treatment plans and suggested activities.
  • Maintained homelike environment for residents to support plan of care.
  • Reminded patients to take medications and nutritional supplements to promote wellness.
  • Reviewed dietary restrictions, food allergies and preferences to implement appropriate diet.
  • Examined patients to detect open wounds, bruises and other issues requiring medical care.
  • Administered drainage bag and tubing, leg strap and other procedures to insert and care for catheter.
  • Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to call lights to assist patients with various care and comfort needs.
  • Cared for patient activities of daily living by assisting with eating, bathing, toileting and mobility.
  • Gathered and documented vital signs and demographic data.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Collaborated with staff members to facilitate quality care.
  • Collected and documented patient vital signs.
  • Observed, recorded and reported changes in patient condition.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Built rapport with patients' family members and support system.
  • Delivered meals, offered snacks, fed patients and documented oral intake of food, liquids and supplements.
  • Monitored patient intake and output by tracking amount patients drink and urination levels.
  • Observed patient care and assessed feedback to deliver ongoing quality care.
12/2010 to 12/2014
Customer Service Cashier Whole Foods Winston Salem, NC,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Stayed up to date on current item discounts to support promotions.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Monitored exits for security issues.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Arranged updated promotional displays every [Timeframe].
  • Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Operated [Type] equipment to lift and transport stock.
Education and Training
Expected in
Associate of Applied Science: Business Administration And Management
University of Phoenix Online - Wichita, KS
GPA:
Expected in 03/2014
Massage Therapy : Massage Therapy
Utah College of Massage Therapy Inc - Salt Lake City, UT
GPA:

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Resume Overview

School Attended

  • University of Phoenix Online
  • Utah College of Massage Therapy Inc

Job Titles Held:

  • Customer Service Cashier
  • Customer Service Associate
  • Certified Nursing Assistant in Training
  • Customer Service Cashier

Degrees

  • Associate of Applied Science
  • Massage Therapy

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