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Customer Service Cashier Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking Customer Service Cashier bringing over 4 years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment.

Skills
  • Product Organization
  • Shipping and Receiving
  • Invoicing
  • Cleaning
  • Sales Goals
  • Guest Services
  • Point of Sale Systems
  • Product Knowledge
  • New Product Information
  • Good Telephone Etiquette
  • Cash register operations
  • Refund handling
  • Sales
  • Food Preparation
  • Store Merchandising
  • Product Restocking
  • Cash Handling
  • Cash Register Operation
  • Purchasing
  • Customer Complaint Resolution
  • Quality Management
  • Retail merchandising
  • Drawer management
Work History
09/2019 to Current Customer Service Cashier Whole Foods | Petaluma, CA,
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Educated customers on promotions to enhance sales.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted money in drawers at beginning and end of each shift.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
08/2017 to 08/2019 Shipping and Receiving Clerk Lippert Components | Waxahachie, TX,
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate records in [Software], including materials weights, bill amounts and identified variances.
  • Handled high-volume paperwork and collaborated with [Type] department to resolve invoicing and shipping problems.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
07/2017 to 06/2018 Bakery Sales Associate Weis Markets, Inc. | Frederick, MD,
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Stocked and faced bakery cases with daily offerings.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
  • Marketed bakery products to customers and provided information on ingredients.
  • Maintained safe food handling standards at all times.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Educated customers about quality of baked goods to inspire continued support of brand and company mission.
  • Operated bakery equipment including commercial mixers, ovens, and bread slicers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Discussed cake design options, available flavors and specific event needs.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
Education
Expected in 06/2017 High School Diploma | W.T. White High School, Dallas, TX, GPA:

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Resume Overview

School Attended
  • W.T. White High School
Job Titles Held:
  • Customer Service Cashier
  • Shipping and Receiving Clerk
  • Bakery Sales Associate
Degrees
  • High School Diploma

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