Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Skills
Payment Processing
Complaint Resolution
Merchandise Packaging
Work Task Prioritization
Employee Training
Policies and Procedures
Customer Relations
Feedback Acceptance
Cooperative Attitude
Customer Transactions
Staff Supervision
Reliable and Responsible
Cash Register Operations
Credits and Refunds
Cash Handling
Honest and Ethical
Bilingual ( Spanish and English)
Education
UEI CollegeEncino, CA, Expected in ā āNo Degree:HVAC Installation And Repair - GPA:
The Palmdale Aerospace AcademyPalmdale, CA, Expected in 06/2020 ā āHigh School Diploma: - GPA:
Certifications
Certified [HVAC Technician ], [February 2022]
Work History
Paradies LagardĆØre Travel Retail - Customer Service Cashier El Paso, TX, 01/2021 - Current
Resolved customer complaints and maintained clean and tidy checkout area.
Maintained customer satisfaction with quick and professional handling of product returns.
Monitored self-checkout systems and provided assistance or intervention where required.
Completed file maintenance log for price discrepancies.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Learned duties for various positions and provided backup at key times.
Trinity Health Corporation - Money Center Associate Pittsburgh, PA, 01/2021 - Current
Performed various money center services to customers.
Updated and maintained long-term accounts.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Maintained petty cash records of debits and credits in accordance with established policies and procedures.
Loaded customer credit cards and signed up new customers for card programs.
Trained new associates on POS system and key sales tactics to run cash office.
Balanced safe, prepared tills and prepared register bags for next sales date.
Trained new employees on proper cash routines, procedures and requirements.
Wegmans Food Markets, Inc. - Stocking Associate Geneva, NY, 01/2021 - Current
Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Scanned, recorded and verified received inventory during regular shipments.
Answered queries and concerns and assisted customers with product selections.
Examined and inspected stock items for defects and reported damages to supervisor.
Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Checked packages and merchandise for damage and notified vendors.
Created balanced pallets to support efficient and safe sales floor replenishment.
Helped customers locate desired items and transfer oversized items to vehicles.
Demonstrated strong communication skills and understanding of packing slip processing requirements.
Performed inventory control, such as counting and stocking merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Changed sales floor signs to show current pricing and support product promotions.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Greeted customers and directed to requested products.
Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Assisted in development of trainees, providing instruction and support to optimize readiness.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Walmart - Backup Lead City, STATE, 01/2021 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained compliance with company policies, objectives and communication goals.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Tracked and prepared quarterly reports of sales goals to management.
Worked with management team to implement proper division of responsibilities.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
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