Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Skills
Money Management
Product Knowledge
Sales and Promotions
Customer Service
ID verification
Loss prevention
Cash management
Issue resolution
Training and mentoring
Security monitoring
Effective customer upselling
Liquor regulations and compliance
Cash drawer balancing
Cash register operation
Returns and exchanges
Product recommendations
Customer assistance
Payment processing
Scanner operations
Bank deposits
Credit and cash transactions
Merchandise restocking
CRM
Financial overage analysis
Education and Training
Glendale Community CollegeGlendale, AZExpected in 03/2017 ā āBachelor of Arts:Forensic Science - GPA:
3.9 GPA
Experience
Best Buy - Grill Cook Farmers Branch, TX, 06/2022 - Current
Maintained cleanliness and organization of line workstations.
Operated fryers and grills according to instructions to maintain safety and food quality.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Seasoned and cooked food according to recipes or personal judgment and experience.
Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
Supported other kitchen team members when needed.
Cooked food to order adhering to company quality standards.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Sanitized workstation before and after shift to prevent illness and food contamination.
Safely operated ovens, grills and other kitchen equipment to minimize accidents.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Communicated with wait staff regarding special requests for food allergies and preparation techniques.
Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
Weighed, measured and mixed ingredients to follow recipes and create dishes.
Mcdonald's - Drive-Thru Cashier Fresno, CA, 05/2021 - 11/2021
Kept drive-thru station well-stocked and organized to meet customer needs.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Prepared drinks, ice cream and other special items to complete prepared food orders.
Completed opening, closing and shift change tasks by following company guidelines.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Backed up front counter employees to maximize guest satisfaction with speedy service.
Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Took orders, prepared foods and processed payments in full-service establishment.
Followed store policies and procedures in regards to cleaning and sanitizing.
Informed customers of regular deals or monthly specials to upsell orders.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Complied with cash handling procedures to meet regional cashier variance policy.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Built and maintained productive relationships with employees.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Resolved issues with cash registers, card scanners and printers.
Peraton - Customer Service Cashier Lexington Park, MD, 04/2021 - Current
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Maintained cleanliness and presentation of stock room and production floor.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front-end areas with register tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Resolved issues with cash registers, card scanners and printers.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Helped customer locate and select appropriate merchandise throughout store.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Processed returned items in accordance with store policy.
Stayed up to date on current item discounts to support promotions.
Company Name - Assistant Manager City, State, 03/2022 - 05/2022
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired qualified candidates to fill open positions.
Worked closely with customers to understand needs and resolve diverse issues.
Assisted in store opening by setting up office space, computers and cash registers.
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Company Name - Data Entry Clerk City, State, 06/2020 - 07/2021
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified and corrected data entry errors to prevent duplication across systems.
Reviewed and updated account information in company computer system.
Adhered to strict data confidentiality policies to prevent information leakage.
Proofread documents and edited materials to correct grammar and spelling mistakes.
Maintained quality levels above prescribed minimums to support team productivity.
Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Verified and logged deadlines in response to daily inquiries and requests.
Compiled, sorted and verified digital data against source documents.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Compiled and documented statistical information for reports.
Scanned and eliminated outdated records to reduce physical document storage footprint.
Identified, corrected and reported data entry errors.
Compiled data from source documents prior to data entry.
Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Communicated with coworkers regarding deadlines and project milestones.
Used data input interface to transcribe information from physical source documents into databases.
Compiled and formatted data requested to generate and present reports on contact details, transaction history and basic data trends over time.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
