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customer service cashier resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I have had many years of customer service , Many years of cash handing and counting tills and taking care of customers.

Reliable customer service with 15 plus years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to many areas quickly. Courteous when helping customers with special requests.

Motivated professional with successful background in customer service offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Skills
  • Total Sales Reconciliation
  • Money Management
  • Price Identification
  • Cash Handling
  • Check Cashing
  • Creative Thinking
  • Merchandise Packaging
  • Complaint Resolution
  • Till Counting
Experience
Customer Service Cashier, 07/2019 to Current
Mccoy's Building SupplyAlpine, TX,
  • Assistant manager
  • Daily cash
  • Daily paperwork
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Counted and balanced cashier drawers.
  • Prepared food, including many breakfast food
  • Processed customer payments quickly and returned exact change and receipts.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Monitored product availability in store, on shelves and in orders to accurately answer customer questions.
  • Answered phone calls to assist customers with questions and orders.
  • Stayed up to date on current item discounts to support promotions.
  • Filled beverages and delivered food to customers
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Welcomed customers, offering assistance to help find store items.
  • Counted product stock to maintain inventory records.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Resolved issues with cash registers, card scanners and printers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Prepared special orders for shipment.
  • Worked in competitive team environment to exceed revenue quotas.
  • Managed many product returns professionally and quickly to maintain customer satisfaction.
  • Managed cashier shifts and breaks.
  • Built and maintained productive relationships with employees.
  • Issued receipts, discussed return policies and directed customers to pickup locations for larger merchandise.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Monitored exits for security issues.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Maintained work area and kept cash drawer organized.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Dietary Aide, 01/2017 to 05/2018
Memorial HealthcareSaginaw, MI,
  • Food service
  • Taking care of residents dinners and lunches
  • Followed dietary procedures in accordance with established policies.
  • Served specific meals to patients with special dietary needs.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
Sandy Creek Diner , 05/2016 to 06/2017
DinerCity, STATE,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Optimized profits by controlling food, beverage and labor costs.
  • Kept leadership team informed of budget performance.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Updated computer systems with new pricing and daily food specials.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Oversaw training of supervisors to develop leadership and customer service skills.
  • Managed accounts payable, accounts receivable and payroll.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Education and Training
High School Diploma: , Expected in 06/2007 to Paul V Moore High School - Central Square, NY
GPA:

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Resume Overview

School Attended

  • Paul V Moore High School

Job Titles Held:

  • Customer Service Cashier
  • Dietary Aide
  • Sandy Creek Diner

Degrees

  • High School Diploma

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