LiveCareer-Resume

customer service cashier resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking cashier and server with 20 years of experience in customer service. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by being a team member.

Skills
  • Merchandise restocking
  • Financial overage analysis
  • Issue resolution
  • Customer greeting
  • Cash drawer balancing
  • Customer service
  • Customer assistance
  • Training and mentoring
  • Cash management
  • Cash register operation
  • Payment processing
  • Credit and cash transactions
Experience
02/2018 to 03/2019 Customer Service Cashier Kroger | Peoria, IL,
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers warmly and responded to requests for information.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed customer payments quickly and returned exact change and receipts.
09/2013 to 03/2017 Driver and Check Cars Out Kroger | Queen Creek, AZ,
  • Maintained clean safety record with no accidents or incidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
09/2013 to 03/2017 Customer Service Cashier Kroger | San Tan Valley, AZ,

Trained new employees in cashiering procedures, offering assistance in resolving parking issues.

  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Greeted customers warmly and responded to requests for information.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.

  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Cross-trained in auditing and LPI roles in order to provide skilled backup for team members.
  • Resolved issues with cash registers, card scanners and printers.
  • Accurately handled over $3000 of payments daily in cash and credit cards payments for parking products.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to shift supervisor for remediation.
05/2007 to 11/2008 Customer Service Cashier Republic Parking System Inc. | City, STATE,
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Greeted customers warmly and responded to requests for information.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Expected in 06/1977 to to High School Diploma | Claire F. Byrnes High School, Duncan, SC GPA:

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Resume Overview

School Attended

  • Claire F. Byrnes High School

Job Titles Held:

  • Customer Service Cashier
  • Driver and Check Cars Out
  • Customer Service Cashier
  • Customer Service Cashier

Degrees

  • High School Diploma

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