Customer Service Cashier resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Enthusiastic retail professional with [3] years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Skills
Money Management
Merchandise restocking
Financial overage analysis
CRM
Customer Service
Cash management
Returns and exchanges
Coin counting
Customer assistance
Able to adjust different situations
Excellent problem solving skills
Dedicated to success to self and others
Patients in dealing With difficult issues and people
Bilingual Spanish speaking and writing skills
Good listening
Experience
05/2021 to Current
Customer Service CashierTotal Wine – Euless, TX,
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Maintained work area and kept cash drawer organized.
Complied with cash handling procedures to meet regional cashier variance policy.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find store items.
Resolved customer complaints and escalated worsening concerns for remediation.
Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Greeted customers promptly and responded to questions.
12/2020 to 05/2021
Kitchen Crew MemberOhio Living – Springdale, OH,
Maintained order and cleanliness of work areas to conform with health codes.
Completed prepping, cleaning and other kitchen duties to support cooks.
Cleaned utensils, dishes and glasses for customer use.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Cross-trained in other kitchen positions to support team and meet customer needs.
Gathered ingredients and cleaned and cut food items to prep recipes.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Restocked pantry with nonperishable food items to prevent stock from running low.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Readied vegetables and garnishes for meals.
Received, rotated and replenished kitchen stock for team members.
Assisted cook team by preparing sandwiches and salads.
Checked stock regularly and discarded unsafe food to protect customers.
Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
08/2019 to 02/2020
Educational Assistant TeacherCommon Spirit – Red Bluff, CA,
Established positive relationships with students, parents, fellow teachers and school administrators.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Provided one-on-one assistance and tutoring to students requiring additional help.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Helped students master learning concepts through one-on-one and small group tutoring.
Assisted teachers with lesson preparation and curriculum implementation.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Optimized learning plans while quantifying student progress through test administration.
Introduced new learning techniques to improve student comprehension.
Delivered instructor support by assisting with curriculum development, administering tests and grading papers.
Retained interest and maximized receptive learning by educating students utilizing instructional techniques and hands-on curriculum.
Arranged and led academic and study activities for students.
Distributed and collected tests and homework to collate and prepare for grading.
Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Helped students take advantage of other available subject matter and study resources.
02/2019 to 10/2019
CashierTacos Chapala – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Answered customer quests, provided store information and escorted to desired store areas.
Education and Training
Expected in 06/2020
High School Diploma: Polytechnic High School - Long Beach, CA GPA:
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