Customer Service Cashier resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Enthusiastic retail professional with [3] years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

  • Money Management
  • Merchandise restocking
  • Financial overage analysis
  • CRM
  • Customer Service
  • Cash management
  • Returns and exchanges
  • Coin counting
  • Customer assistance
  • Able to adjust different situations
  • Excellent problem solving skills
  • Dedicated to success to self and others
  • Patients in dealing With difficult issues and people
  • Bilingual Spanish speaking and writing skills
  • Good listening
05/2021 to Current
Customer Service Cashier Total Wine Euless, TX,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained work area and kept cash drawer organized.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find store items.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Greeted customers promptly and responded to questions.
12/2020 to 05/2021
Kitchen Crew Member Ohio Living Springdale, OH,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Readied vegetables and garnishes for meals.
  • Received, rotated and replenished kitchen stock for team members.
  • Assisted cook team by preparing sandwiches and salads.
  • Checked stock regularly and discarded unsafe food to protect customers.
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
08/2019 to 02/2020
Educational Assistant Teacher Common Spirit Red Bluff, CA,
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Provided one-on-one assistance and tutoring to students requiring additional help.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Optimized learning plans while quantifying student progress through test administration.
  • Introduced new learning techniques to improve student comprehension.
  • Delivered instructor support by assisting with curriculum development, administering tests and grading papers.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques and hands-on curriculum.
  • Arranged and led academic and study activities for students.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Helped students take advantage of other available subject matter and study resources.
02/2019 to 10/2019
Cashier Tacos Chapala City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Answered customer quests, provided store information and escorted to desired store areas.
Education and Training
Expected in 06/2020
High School Diploma:
Polytechnic High School - Long Beach, CA

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Resume Overview

School Attended

  • Polytechnic High School

Job Titles Held:

  • Customer Service Cashier
  • Kitchen Crew Member
  • Educational Assistant Teacher
  • Cashier


  • High School Diploma

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