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Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment. Emergency Room Medical Assistant with over 6 years experience working in urgent and high patient volume settings.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Positive and upbeat Customer Service Specialist bringing 20 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
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- Resolved customer complaints and maintained clean and tidy checkout area
- Educated customers on promotions to enhance sales
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Properly verified customer identification for alcohol or tobacco purchases
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Distributed new merchandise efficiently to different departments
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
- Processed customer payments quickly and returned exact change and receipts
- Helped customers find specific products, answering questions and offering advice
- Scanned items quickly to keep lines moving and reduce overall wait time
- Trained new team members in cash register operation, stock procedures and customer service
- Worked closely with front-end staff to assist customers
- Redeemed coupons and cross-sold products
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales
- Quickly and accurately served specific meals to patients with special dietary needs
- Patiently and compassionately assisted patients requiring assistance eating meals
- Supported waitstaff and other team members in completing tasks
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
- Washed, peeled and cut various fruits and vegetables to prepare for serving
- Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning
- Helped patients with special needs eat meals with kindness and patience
- Served specific meals to patients with special dietary needs with accuracy and speed
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities
- Cleaned up tables and floors in facility
- Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues
- Set over 50 tables before patients arrived to maintain efficiency of meal services
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Increased medication knowledge and medical terminology prowess through consistent research and continuing education
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Administered prescribed drugs to high-volume patient
- Worked to improve patient outlook and daily living through compassionate care
- Facilitated games and other activities to engage clients and provide mental stimulation or entertainment
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Administered prescribed drugs to high-volume patient caseload
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Reported changes in patient status regarding drug therapy to ensure patient safety and comfort
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing
- Worked to improve patient outlook and daily living through compassionate care
- Maintained medication stock and performed cleaning of patient rooms and equipment
- Monitored clients' progress to report necessary changes
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support
Texas Careers - San Antonio, TX,
Fox Technical High School - San Antonio, TX,
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Resume Overview
School Attended
- Texas Careers
- Fox Technical High School
Job Titles Held:
- Customer Service Cashier
- Dietary Aide
- Medication Aid
- Medication Aide
Degrees
- Paralegal
- High School Diploma
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