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customer service cashier clerk specialist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Talented at performing multiple tasks and very efficient in communication. Responsive Customer Service Cashier bringing great communication skills and positive attitude and multiple talents to a new team. Capable of receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Financial overage analysis
  • Merchandise restocking
  • Payment processing
  • Issue resolution
  • Customer assistance
  • Cash management
  • Coin counting
  • ID verification
  • Loss prevention
  • Customer greeting
  • Cash drawer balancing
  • Training and mentoring
  • Credit and cash transactions
  • Liquor regulations and compliance
  • Cash register operation
  • Customer service
Education and Training
Arlington High School Arlington, WA Expected in 06/1999 High School Diploma : - GPA :
Everett Community College Everett, WA Expected in : Customer Service Management - GPA :
Certifications
  • First Aid/CPR
  • ServSafe
Experience
Love's Travel Stops & Country Stores Inc. - Customer Service Cashier/Clerk Specialist
City, STATE, 07/2019 - 02/2020
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Prepared food, including hotdogs, fresh fruit and griller items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
CAP Home Services - Customer Financial Services Representative
City, STATE, 04/2018 - Current
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
RelmWest Labels & Packaging - ABG Pressman
City, STATE, 04/2013 - 02/2018
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Supplied clean-up rags and varsol by press, skids, trays and straps.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Monitored time and performance standards and reduced waste and spoilage during run mode.
  • Measured paper thickness and adjusted space between blanket and impression cylinders.
  • Maximized production by operating ABG Press and Assisted Rewind presses simultaneously.
  • Managed paper, ink and printing supplies, placing orders to replenish inventory with 15 vendors.
  • Circulated creative folders and obtained sign-offs to maintain efficient production flow.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Clear-View Glass Co. Inc. - Lead Glazier
City, STATE, 06/1999 - 08/2013
  • Earned reputation for good attendance and hard work.Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
  • Selected type and color of glass and material for moldings according to project specifications and structural requirements.
  • Conferred with clients to determine project requirements and provide cost estimates, providing detailed updates throughout project execution.
  • Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
  • Fastened glass panes into frames or sashes using clips, points or moldings and added weather seals or putty around pane edges to seal joints.
  • Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.
  • Offered project management support by overseeing deadlines and promptly reporting potential obstacles.
  • Read and interpreted project blueprints and construction plans to inform accurate and complete installations.
  • Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • Operated crane to load and arrange glass and mirrors onto delivery trucks, employing suction cups to secure materials during transfer.
  • Prevented light glare on glass by measuring, cutting, fitting and pressing anti-glare adhesive film to glass or spraying with tinting solution.
  • Managed relationships with vendors, clients and coworkers to cultivate positive work environment while driving sales, quality and top-level service.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Accomplishments
  • Won “Employee of the Month” October 2019.
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Developed life-changing skills in time management, customer engagement and oral communications as a result of ongoing interaction with supervisors and customers.
  • Instituted relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
  • Created eye-catching product displays which helped to improve merchandise visibility to the customer.
  • Aided customers by finding requested merchandise quickly, which reduced the number of calls on the service desk by 25%.
Additional Information

I am very flexible part time/fulltime anytime. When you need me I will be there no questions asked. I want to be part of a family first, goal orientated company. Give me a chance to show my diamond like shine especially with customers and perfect attendance records.

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Resume Overview

School Attended

  • Arlington High School
  • Everett Community College

Job Titles Held:

  • Customer Service Cashier/Clerk Specialist
  • Customer Financial Services Representative
  • ABG Pressman
  • Lead Glazier

Degrees

  • High School Diploma
  • Some College (No Degree)

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