customer service cashier resume example with 3+ years of experience
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Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities. Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing 20+ years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable with strong ability . Highly organized, proactive and punctual with team-oriented mentality.
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- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained cleanliness and presentation of stock room and production floor.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Recommended, selected, located and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Assisted customers by providing information and resolving complaints.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Welcomed large volume of guests and improved overall customer service.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Responded to inquiries and room requests made online, by phone and via email.
- Reviewed account information and individual customer charges to produce correct bills.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Input customer data into reservation systems and updated to reflect room changes.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Processed payments, issued bills and kept drawers accurate to meet financial targets.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Investigated and independently resolved customer complaints to boost satisfaction.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Helped patrons find entertainment and sporting events, making reservations and enhancing customer experience.
- Monitored reservations to track incoming parties and special events.
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
- Arranged special accommodations for guests to enhance visitor experiences.
- Facilitated successful front desk operations for high-volume hotel.
- Drafted guest invoices and posted charges to individual accounts.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
- Sorted and counted linens and organized in storage areas.
Scenery Hill Nursing - Indiana, PA,
Western Reserve High - Warren Oh,
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Resume Overview
School Attended
- Scenery Hill Nursing
- Western Reserve High
Job Titles Held:
- Customer Service Cashier
- Front Desk Clerk
- Housekeeper
Degrees
- Certified Nursing Ast.
- High School Diploma
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