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customer service cashier resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Welcoming Customer Service Cashier adept at greeting over [Number] customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include [Area of expertise] and [Area of expertise]. Friendly Customer Service Cashier with [Number] years of experience working in [Type] retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering [Number] years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in [Type] and [Type] merchandise and adept at offering every customer upbeat and knowledgeable support. Enthusiastic Head Cashier with [Number] years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Friendly Cashier offering more than [Number] years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Focused [Job Title] with strong understanding of retail operations. Offering [Number] years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. Dedicated [Job Title] with [Number] years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills and [Action]. Detailed and speedy when counting cash to balance cash drawer. Dedicated [Type] Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing [Number] years of experience and deep knowledge of boutique-type products. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Versatile [Job Title] with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Committed and hardworking [Job Title] with [Number] years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Product Organization
  • Cleaning
  • Cash Handling
  • Product Location
  • Good Telephone Etiquette
  • Store Merchandising
  • Product Restocking
  • Cash Register Operation
  • Issuing Receipts
Work History
Customer Service Cashier, 08/2020 - Current
Kroger Novi, MI,
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
Customer Service Associate, 03/2008 - 01/2020
Fidelity Investments Lombard, IL,
  • Managed customer relations and customer service through daily communication and interaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Educated customers on promotions to enhance sales.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Processed purchases and handled payment transactions using POS system.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Greeted customers entering store and promoted sales or special programs.
  • Skilled using cash register including processing sales discounts and refunds.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Issued receipts and processed refunds, credits, or exchanges.
Pharmacy Technician, 05/1975 - 10/2007
Taylorville Memorial Hospital Jacksonville, IL,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured, and compounded medications following standard procedures.
  • Prepared bills for insurance companies.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Reviewed and verified customer information and insurance provider information.
  • Counted and labeled prescriptions with correct item and quantity.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Assisted pharmacist by filling prescriptions for [Number] customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Counted, measured and compounded medications following standard procedures.
Education
High School Diploma: , Expected in 06/1978
-
Senn High School - Chicago, IL,
GPA:
Status -

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Resume Overview

School Attended

  • Senn High School

Job Titles Held:

  • Customer Service Cashier
  • Customer Service Associate
  • Pharmacy Technician

Degrees

  • High School Diploma

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