customer service cashier resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Versatile Customer Service associate with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

  • Credit card processing
  • Drawer management
  • Retail merchandising
  • Refund handling
  • Cash register operations
  • Product knowledge
  • Customer assistance
  • Cleanliness
  • Payment processing
  • Cash register systems
  • Refunds and exchanges
  • Merchandising expertise
  • Purchase assistance
  • Coupons and gift cards
  • Product restocking
  • Identification checks
  • Basic math skills
  • Multi-tasking ability
  • Maintaining store appearance
  • Store merchandise stocking
  • Heavy lifting
  • Cleaning and sanitizing
  • Cash register skills
  • Negotiation
  • Customer service
  • Complaint resolution
  • Warehousing functions
  • Recordkeeping strengths
  • Retail store support
  • Stocking and replenishing
  • Request prioritization
  • Cleaning procedures
  • Shelf-cleaning
  • Price changes
  • Cash register operation
  • Bagging assistance
  • Adaptability
  • Merchandising familiarity
  • Computer proficiency
  • Written and verbal communication
  • Good telephone etiquette
  • Sorting and labeling
  • Multi-line Telephone Systems
  • Communications
  • Relationship Development
Work History
Customer Service Cashier, 10/2019 - 03/2020
Total Wine Tempe, AZ,
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Customer Service Associate, 07/2017 - 08/2019
Fidelity Investments Mulberry, FL,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Managed customer relations and customer service through daily communication and interaction.
  • Greeted customers entering store and promoted sales or special programs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Worked with other customer support teams to develop consistent and equal high-quality levels of support.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Supported branding strategy by ensuring product displays aligned with corporate standards.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Educated customers on promotions to enhance sales.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Informed customers about special promotions and provided detailed information for various products.
  • Skilled using cash register including processing sales discounts and refunds.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Responded to customer requests for products, services and company information.
Dog Walker, 07/2016 - 08/2016
Valet Living Sunnyvale, CA,
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Led dogs away from hazards, obstacles and other animals to protect safety.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting and cuddling.
  • Tailored walks for older dogs and dogs with variety of health concerns.
  • Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
High School Diploma: , Expected in 05/2019
Skyline High School - Longmont, CO
Status -
: Political Science, Expected in 05/2023
Adams State University - Alamosa, CO
Status -

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Resume Overview

School Attended

  • Skyline High School
  • Adams State University

Job Titles Held:

  • Customer Service Cashier
  • Customer Service Associate
  • Dog Walker


  • High School Diploma

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