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Customer Service Cashier Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Friendly Customer Service Cashier with 5 years of experience working in retail environments. Capable of operating cash registers and performing necessary calculations. Genuine people-person with the ability to mediate various disputes. Hardworking Customer Service Cashier bringing over 5 years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of Microsoft and . Trustworthy and dedicated with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Motivated cashier and stocker with 5 years of experience in retail. Accomplished various tasks daily, including ,stocking shelves in a timely manner and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Enthusiastic Cashier with 5 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Committed and hardworking with 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Skills
  • Financial shortage analysis
  • Credit card processing
  • Product upselling
  • Cash register operations
  • Refund handling
  • Retail merchandising
  • Order taking
  • Cash drawer management
  • Multi-tasking ability
  • Cash register skills
  • Product knowledge
  • Store merchandise stocking
  • Product restocking
  • Bagging and packaging
  • Cleanliness
  • Currency sorting
  • Coupons and gift cards
  • Merchandising expertise
  • Customer assistance
  • Basic math skills
  • Liquor law compliance
  • Product and service sales
  • Cash register systems
  • Point of sale knowledge
  • Cleaning and sanitizing
  • Identification checks
  • Maintaining store appearance
  • Telephone etiquette
  • Problem-solving skills
  • Meeting scheduling
  • Sorting and labeling
  • Problem-solving
  • Skilled in Microsoft
  • Strategic planning
  • Decision-making abilities
  • Verbal and written communication
  • Time management
  • Researching skills
  • Cash handling
  • Word processing
  • Care of fine art
  • Mopping and sweeping
  • Cleaning techniques
  • Residential cleaning
  • Cleaning bathrooms
  • Sorting and washing laundry
  • Window cleaning
  • Takes direction well
  • Strong interpersonal skills
  • Vacuuming
  • Folding clean laundry
  • Semi Fluent in spanish
  • Service-oriented
  • Vacuuming and sweeping
  • Semi Fluent in Spanish
  • Stocking and replenishing
  • Problem resolution
  • Team collaboration
  • Interpersonal relations
  • Needs assessment
  • Quality assurance
  • Leadership
  • Communication skills
  • Guest seating
  • Timely food delivery
  • Place settings
  • Excellent people skills
  • Social perceptiveness
  • Able to persuade others effectively
  • Upselling
  • Multi-tasking strength
  • Client service
  • Professional demeanor
  • Cash register operation
  • Semi Fluent in Spanishervice
Work History
Customer Service Cashier, 02/2019 to 10/2019
Raising Canes ChickenHanford, CA,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Educated customers on promotions to enhance sales.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Set up new sales displays each [Timeframe].
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Informed customers about special promotions and provided detailed information for various products.
  • Delivered superior client services, fostering strong rapport, retention and satisfaction.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Worked with other customer support teams to develop consistent and equal high-quality levels of support.
  • Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Processed purchases and handled payment transactions using POS system.
  • Greeted customers entering store and promoted sales or special programs.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Skilled using cash register including processing sales discounts and refunds.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Modified and refined offerings and operational practices to meet changing customer requirements.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Customer Service Representative, 05/2018 to 04/2019
Fairmount SantrolHuntersville, NC,
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers on promotions to enhance sales.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Regularly exceeded daily sales and product add-on quotas.
  • Provided information to customers regarding Spinx's charge card and loyalty program and helped to open and activate new accounts.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Cashier, 01/2017 to 03/2018
Guest Services, Inc.Silver Spring, MD,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions with 80% accuracy.
  • Served needs of more than 30 customers in busy environment.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped several guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Prepared beverages and filled food orders for customers.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma: , Expected in 05/2018
R. B. Stall High School - North Charleston, SC
GPA:
Accomplishments
  • Exceeded team sales goals by 45%.
  • Resolved product issue through consumer testing.

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • R. B. Stall High School
Job Titles Held:
  • Customer Service Cashier
  • Customer Service Representative
  • Cashier
Degrees
  • High School Diploma

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