Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
- Money Management
- Merchandise restocking
- Financial overage analysis
- Product Knowledge
- Customer Service
- Sales and Promotions
- Customer assistance
- Payment processing
- ID verification
- Coin counting
- Credit and cash transactions
- Bank deposits
- Cash register operation
- Cash management
Nacogdoches, TX, 10/2016 - 01/2019
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures, offering assistance in resolving machine issues.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Helped customer locate and select appropriate merchandise throughout store.
Pearl, MS, 02/2014 - 09/2016
- Assisted with purchases, locating items and signing up for rewards programs.
- Monitored sales events, added new merchandise and rang up purchases.
- Resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Inspected items for damage and obtained replacements for customers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Operated cash register, collected payments and provided accurate change.
Southaven, MS, 01/2011 - 02/2014
- Helped patients with special needs eat meals with kindness and patience.
- Served specific meals to patients with special dietary needs.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Newark, NJ, 06/2000 - 02/2010
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
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School Attended
- Bishop Cornwell High School
Job Titles Held:
- Customer Service Cashier
- Cashier
- Dietary Aide
- Cleaning Crew Member
Degrees
- High School Diploma
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