customer service cashier resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Skills
Product Organization
Sales
Shipping and Receiving
Food Preparation
Invoicing
Microsoft Office Suite Proficiency
Cleaning
Product Restocking
Sales Goals
Store Merchandising
Cash Handling
Guest Services
Cash Register Operation
Purchasing
Product Knowledge
Customer Complaint Resolution
New Product Information
Product Location
Visual Displays
Issuing Receipts
Quality Management
Good Telephone Etiquette
Customer Direction
Computer skills
Strategic planning
Education
Potomac State College of West Virginia University Keyser, WV, Expected in ā āNo Degree:Criminal Justice - GPA:
Dean's List during the Spring Semester 2020
Hampshire High SchoolRomney, WV, Expected in 05/2019 ā āHigh School Diploma: - GPA:
Member of the National Honor Society
Member of FFA for all 4 years of High School
Graduated with honors and as a Foreign Language completer in German, along with graduating with completion of a CTE program
Awarded the Greenhand, Chapter, and WV State farmers awards through FFA
Work History
Best Buy - Customer Service Cashier West Jordan, UT, 07/2021 - Current
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Listened carefully to customer instructions and prepared orders according to those preferences.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Received payment via cash, check, card or mobile payment and processed promptly, resulting in 95% accuracy rate.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Opened new inventory and rotated stock by dates to maintain freshness.
Learned other teammates' work tasks to train as backup.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Created appealing food arrangements for party trays and specialized orders.
Greeted customers at counter to fulfill requests and answer questions.
Offered product samples to customers, generating additional sales through taste-testing.
Planned work for deli team to optimize coverage for busy periods.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Performed cash, card and check transactions to complete customer purchases.
Improved operations through consistent hard work and dedication.
Humana Inc. - Pharmacy Technician Trainee Crestview, FL, 11/2020 - 06/2021
Counted, measured, and compounded medications following standard procedures.
Collected co-payments or full payments from customers.
Assisted with filling of over 400 prescriptions daily.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Aided customers in understanding how to properly take medications.
Completed insurance forms and billed insurance companies.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Monitored drug interactions for customers.
Reviewed and verified customer information and insurance provider information.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Generated prescription labels using Pioneer, verifying accuracy of patient and medication information.
Set up and modified patient profiles in Pioneer to include current information such as medications and insurance details.
Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Managed opening and closing duties for pharmacy, such as opening and closing registers and unlocking doors and locking up.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Stocked, labeled and inventoried medication to keep accurate records.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Best Buy - Customer Service Cashier Woodbridge, VA, 08/2019 - 11/2020
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Listened carefully to customer instructions and prepared orders according to those preferences.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Received payment via cash, check, card or mobile payment and processed promptly, resulting in 95% accuracy rate.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Opened new inventory and rotated stock by dates to maintain freshness.
Learned other teammates' work tasks to train as backup.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Greeted customers at counter to fulfill requests and answer questions.
Created appealing food arrangements for party trays and specialized orders.
Planned work for deli team to optimize coverage for busy periods.
Prepared several customized meat orders, cut requests and wholesale services daily.
Cut meats to customer specifications and answered questions about specialty products.
Restocked products based on available inventories and customer demands.
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Prepared poultry by cleaning, cutting and discarding inedible parts.
Adhere to safety and cleanliness standards and maintained equipment.
Checked product quality for freshness before serving.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Improved operations through consistent hard work and dedication.
Affinity Gaming - Gas Station Cashier Primm, NV, 06/2018 - 08/2019
Prevented and reported loitering and illegal activities taking place on company property.
Reported shoplifting, theft and drive-offs to law enforcement.
Confirmed stock levels and expiration dates of merchandise.
Arrived on time and dressed professionally in clean company uniform.
Processed various forms of payment for gas, merchandise and lottery tickets.
Completed accurate cash-in and cash-out procedures of computerized cash register.
Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
Answered phone calls and returned voicemails.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Performed cash, card and check transactions to complete customer purchases.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Checked customer identification for alcohol, cigarette, and lottery sales.
Built trustful relationships with customers to encourage return visits.
Cleaned up gas and other spills in accordance with spill procedures.
Determined customer needs by asking relevant questions and listening actively to responses.
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